โHave stayed here 3 times in the last few years. A wonderfully spacious hotel in every respect.
Excellent service from staff, especially the Polish lady at the checkin counter and Lynn at breakfast.
Free parking at the football stadium opposite the hotel.
I love the walk-in shower. Modern and slick. I love the teak wood furniture in the room. The lightings. The pillows. The strong wifi. Etc.
Will stay here again in the near future.โ
โA fantastic castle experience: itโs so much more interesting to stay in one than just looking. The staff were friendly and helpful and food was good too. There were a lot of stairs to negotiate to reach our top floor accommodation.โ
โAlways nice to stay here. Our go to B&B. Staff very friendly and helpful.
Room was immaculate. Very comfortable bed. Fabulous facilities.
Pity the breakfast option wasn't available (due to unforeseen circumstances) but there are plenty cafes, restaurants etc on the doorstop that do the job just as well. โ
โItโs a lovely hotel and very convenient stop. The staff were super friendly and helpful.
We only had breakfast but it was delicious and plenty of it. The decor was lovely but needed a bit of tidying and the vase on the table needed a clean. Iโm not keen on fake flowers which gather dust and the winter sun shows the glass vase needing a polish.
Iโm being picky hoping Iโm being helpful. It was a fab stay and I thoroughly recommend it and would stay again. โ
โNot great for EV drivers as when you take the car to charge, you cannot return to the hotel to park. And the cleanliness in the bathroom prevented me from bathing my 3 year old.โ
โThe view was beautiful, the room was beautiful, had a fantastic stay for my friends birthday. The staff couldn't be more helpful..
The only thing and i mean only thing that let it down is the glass table and glass on the balcony could have been cleaned more often. โ
โHotel swimming pool was awful. Dirty shower location and also pool condition. Also pool guide lady was no sense of service.
Hotel can't get 4 star grade. Very old and also breakfast was unexpectable why I pay that money.โ
โI forgot what they call it when thereโs a gem within a gem; I think the term is inclusion. In any case Durham itself as a gem, and this hotel feels like the best of the charming character of Durham distilled into a building thatโs at once historical, and yet completely full of modern convenience.โ
