Kelso - Longview, Washington hotel rooms at the Independent

"The staff at The Portlandia were very friendly and helpful. One thing in particular stood out to me: The hotel called me after I had checked out to let me know I had left a couple of items in the room. I was about 1/2 hour away so I told them it was okay. I could live without those items, BUT what hotel calls to let you know you left items behind in the room. I travel a lot and all the hotels I’ve stayed in NEVER call to let me know I had left something in the room. I always had to call them and ask and they always get rid of items after a week leap. So HUGE CUDOS to the staff here for calling me. "

"The Hotel got an issue probably fire or so, huge part of the building was smelling terrible and a lot toxic air inside de hall, and rooms! My room was affected, I was out for work and nobody notified me at all, I realized that significant part of the hotel was closed and "all" people were relocated in a different rooms until the next day morning when i ask about the internet and complain about the terrible smell!! On top of that, Teresa which is the front desk manager scolded me for not being at the front desk asking what happened the night before, I spent the entire night smelling this toxic air, nobody even message me even when they realized my belongings still at my room which allegedly they went to see if someone was there! Not even an apology I received from anyone in that hotel. Terrible customer service!!"

"Everything was clean and remodeled it was a lovely place to stay"

"Beautiful property and clean rooms. "

"The pool area is in really bad condition "

"Clean room. Check in easy. Great breakfast."

"Has a great restaurant with yummy burgers!"

"The bed broken and you could feel the strings in the mattress, everytime you moved it felt the mattress was going to fall in the frame. "

"The room was clean, property felt safe, it was quiet and the staff was quite nice."