As a very loyal and long time frequent customer, I will always recommend Shutters, the property is beautiful, the breakfast is always nice, the Tower rooms are wonderful, however, I am really disappointed in housekeeping services. I asked 3 times for my ocean front room to be cleaned, and it didn't get done until Friday, and I left Saturday. I had no trash bags, no coffee set up and when room was "cleaned" beds ( with no personal items on them) we not even tidied up. I love this place but I truly don't want to have to clean on vacation! My stuff was in drawers and closet mostly, it wasn't a wreck and I didn't feel like I got my money's worth. We will definitely be back, but I hope staffing etc gets back up to speed.
Thank u for an otherwise lovely stay !