"Location is superb, 100 ft to Chippenham bus station, and leads than 10 minutes bistro from the train station. Room is spacious, so is the bathroom, big and renovated. Courtyard is nice. There is a leisure pool at site too. Huge parking lot at back. The buffet breakfast offered was full English style and truly great. Staffs were super friendly. I stayed here one night to visit the near by Cotswold villages, like Castle Combe, which was only half an hour away. If the windows could be upgraded and...
"I've stayed at the hotel multiple times and never had a problem until Wednesday 15th July. The building is obviously old so limited to what they can do, but second floors rooms in peak summer are like pizza ovens. The small ancient fan is not enough and I barely slept."
"I had a warm welcome and my case was taken up to my room. The room was large with king sized bed. All clean, dated, but that suited the age of hotel! There was a small table with kettle and a selection of tea, coffee etc. Large en-suite with large shower.
Lots of choices on breakfast menu and cooked freshly. Parking was easy.
Location was excellent. 5 minutes walk to Lacock Abbey. Lacock is a very small place but very interesting."
"On arrival there was road works outside the hotel which we were unaware of.
I had messaged to ask where to park but got no answer. The parking is payable across the road and behind some houses.
The hotel building is very old and the bar area is quite nice. The two young lads on the bar were very nice and friendly.
The room we had was in need of decoration and updating, not in good shape. We had drinking facilities provided but I’d advise take your own as the ones given were to certain tastes....
"Overall the staff were helpful, food is also good
This is not a cheap place to stay at so you would expect a few basics
The WiFi was so slow you couldn’t get Amazon or Netflix on
We were in room 7 without A/C hot on the 13/7/26
We opened the windows the noise from the traffic was deafening
There are other hotels in this area with better facilities, I will look at them next time I am in the area"
"Positives. Staff friendly and helpful, food (dinner and breakfast) was enjoyable and well presented.
Negatives. Decor was tired, handrails need cleaning, room windows need attention."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.