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"This is really something to be experienced. It is new (2023) and massive - hundreds and hundreds of guests. It is a spa, first and foremost. The rooms are huge, quiet, and elegant; the numerous staff are efficient and multi-lingual. Hot springs in the building, hundreds of guests strolling about in hotel yukata, views of the peaks and ocean. The optional meals are definitely recommended - the food is fantastic and also it is a long hike to get down the mountain. Partner likened it to a luxury cruise ship on land."

"Fantastic site next to the main train station, with a lovely helpful staff and an elegantly styled building. The historic tram runs right in front, as do all the regional and local trains and busses from the station. That said, it was quiet and serene. Reserve a room with a view of the volcano, you will not be disappointed."

"I stay here so often that I should enquire about an apartment. Friendly staff who are very personable and kind. Kumamoto is the nicest place in the world 😍"

"The reception were very good."