Lao Cai Vacations from ₩654,492

I would like to recognize the staff at the Aurora Hotel, specifically Ms. Mia, Mr. Tee, and Mr. Andy, who were exceptional. The 3 of them went above and beyond. to make my stay enjoyable. Ms Mia was so pleasant and a joy to talk with, Mr Tee gave me some great ideas in my travel plans as an adventurer, and Mr Andy was really interested in how my day went. The rooms were to my liking, and I asked to be placed on a lower floor, which they were able to accommodate. Any restaurant, massage, excursion, etc, was within walking distance or an Uber/bus ride away. Some friends and I are already making plans to come back, and we will be staying again at this hotel. Thank you again Ms. Mia, Mr Tee and Mr Andy. Sincerely Sharon

Angela was helpful from the beginning. The hotel is perfectly situated in the middle of everything and had everything we needed. It is the old quarter so there is some age to the building, but the rooms are remodeled with new bathrooms, furniture, and all other basic amenities. Highly recommend this was perfect

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

Excellent attention to details by staff from check in to check out. Good breakfast. Pick up and airport drop off.

It’s not a fancy hotel, and there are certainly ones that have better lobbies (etc) in Hanoi but if you want a basic clean room then the hotel is good. The lower floors are noisy at the front of the hotel (premium rooms). The upper floors less so. The staff are all lovely.