"We recently stayed at the Ramada Resort in Port Vila and overall had a lovely experience. The staff were incredibly friendly, welcoming and accommodating throughout our stay, which really made a positive impression.
Our room was spacious, comfortable and well presented, with beautiful views across the bay. Unfortunately, the air conditioning didn’t work for the first two days of our stay. Thankfully, the weather was relatively cool at the time, so it wasn’t too uncomfortable.
The breakfast was excellent, with a great variety of fresh and tasty options available each morning. My only criticism would be the coffee. There was no barista-made coffee available, and the machine coffee was probably the worst coffee I’ve had while travelling. I know that’s a first-world problem, but good coffee is one of life’s little holiday luxuries!
I’d also suggest reconsidering promoting complimentary Wi-Fi as a guest benefit. The Wi-Fi was extremely unreliable and often difficult to use.
Despite those issues, we thoroughly enjoyed our stay. The wonderful staff, comfortable accommodation and stunning bay views made for a relaxing and enjoyable holiday. We’d happily stay again and would recommend the resort to others looking for a relaxing stay in Port Vila."