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"We made a last minute booking for our family at this hotel. The location was superb as was the quality of the hotel. The rooms felt very spacious and private, there was a great kids pool as well as a huge main pool and even a lovely seaside terrace with access to the ocean. The staff were incredibly attentive and helpful - they would do everything possible to help with our every request BUT there were not enough staff - particularly at the breakfast buffet. The staff were so overwhelmed and could not keep up with the demand which meant it could be hard to find a clean table, a plate or even sometimes food. There was also no children’s menu for dinners and the dinner service was late by UK kids standards. We have fussy eaters which meant this was very difficult for us to navigate. Again the staff were so great - always trying to help us. Food wise for the adults it was fabulous - we absolutely loved the Japanese restaurant right on the waters edge. It’s been an incredible holiday and I would highly recommend for families. "

"The staff and the hotel were amazing. Walking distance to the doumo square and near by a lot of restaurants. You can drop off your car at the front and they will park it for you."

"The location is perfect! Very short walk to the main square. The propery is beautiful and the staff are some of the best people I've encountered. Very attentive and kind."

"Clean and perfect size family room. Friendly staff. "

"Great hotel with great mount Etna view. Clean and spacious rooms. Restaurant was excellent! Food was amazing! Walkable distance to about anything. Definitely would recommend this place! "

"Outstanding breakfast staff and service. "

"Very good breakfast, great location. "

"front desk staff were very helpful. "

"Everyone was super friendly, breakfast was great, super clean and was right in the city center. Overall a wonderful stay! "