โI was hoping it would be a very nice place from the pictures I saw online. I was not at all disappointed, everything was wonderful, the room was so beautiful, very clean and the linens were so comfy. The area around the Inn is lovely, very walkable, with plenty of shopping and restaurants.โ
โThe hotel is a little old, but it is very clean and pretty for a nice stay! The area around it is wooded and really nice! The staff was very friendly and I really enjoyed my stay. I do wish that they had some vegan items on the menu at the restaurant. There was one veggie burger, but it did not specify if it was vegan and the menu was heavily based on animal flesh and meat. Other than that, the day was great and the price was great! I would definitely recommend recommended! โ
โGreat property and great customer service ! The room was very clean and smelled great, bed was super comfy and there was a target and restaurants right around the corner ! We were about 15 minutes from Salem and about 30 from Boston so it was a great location. I would highly recommend this hotel and would stay here again ! โ
โI was in shock when I saw the room it was small but very organized for the price it was good I love it. The service at the front desk was very poor the guy he was so rude he needs more training to be more professional other than that it was great.โ
"Clean and comfortable room with a beautiful view. I regret that I stayed only one night. I would definitely stay at CitizenM Hotel again in the future!"
"We had a truly wonderful stay at this hotel, which made our trip to Boston even more special.
The location is unbeatable โ just a short walk from many major attractions, and only about 10 minutes from Back Bay Station. We walked everywhere during our stay! The hotel has a cafรฉ and a Mexican restaurant on the first floor, as well as a bar in the basement. Convenience stores and Whole Foods Market are nearby, which made it easy for us to grab fruits and snacks.
The staff were incredibly kind and helpful throughout our stay. Communication was seamless and efficient โ we appreciated being able to reach them easily via text, and any requests we had were addressed promptly and thoughtfully.
Our room had a shared bathroom, but we were very impressed with how clean and well-maintained everything was. Towels were provided generously, and the shared bathroom and shower facilities were spotless. The bedding was also clean and very comfortable. Thereโs even a microwave available in the basement, which was a nice bonus.
Thanks to this hotel, our Boston trip was elevated to a whole new level. It was truly the perfect place for our family, and if we ever return to Boston, we wouldnโt hesitate to stay here again. We are deeply grateful for the warmth and dedication of the staff โ thank you for making our stay so memorable."
