"Uncomfortable seating (i.e. no lounge chair to sit in ). Thought I booked a 'suite' with at least a love seat/lounge chair or other seating to watch TV. Shower was for disabled access, which was fine, but water ran out of the thing into the bathroom and room. Had to figure out how to take a shower and where to put bathmat so that wouldn't happen. Staff was hit/miss as far as being pleasant/helpfull."