4/10 - 별로예요
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가족 여행
2025년 8월 31일
좋아요: 객실의 편안함
5* Villa - did not quite hit the mark
This was supposed to be a 5* villa! When you are spending thousands for a weeks stay you expect close to perfection not a shower that floods, toilets that clog daily, towels with holes in them or items not being refilled or replenished. Then to top it all off a call at 9am on the last morning by housekeeping despite requesting a late checkout! Also I have never come across an IHG hotel that does not accept Amex cards. In addition each morning from 9am there was building work noise which woke up some of the guests, I complained and it stopped but why did it happen in the first place. The pool area is very definitely not 5* standard nor is the landscaping surrounding the villas. On the plus side hotel staff were very helpful. Will try the Sheraton down the road next trip
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2025년 8월에 7박 숙박함
