Near Hyde Park and Marble Arch, 12 London Street Apartments provides a terrace, a shopping mall on site, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Located in London City Centre neighborhood, 12 London Street Apartments is connected to a rail/subway station. Oxford Street and Bond Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Natural History Museum and London Eye. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall, or consider Excel London for a night out. Visit our London travel guide
Located close to Kensington Gardens and Marble Arch, 12 London Street Apartments provides a terrace, a shopping mall on site, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
Full breakfast (surcharge), luggage storage, and 3 meeting rooms
A banquet hall, a 24-hour front desk, and a front-desk safe
Tour/ticket assistance, concierge services, and smoke-free premises
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
Highchairs and free infant beds
Shower/tub combinations and shampoo
40-inch flat-screen TVs with cable channels
Wardrobes/closets, separate sitting areas, and separate dining areas
Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 5.99 to 19.99 for adults and GBP 4.99 to 14.99 for children
A bar/lounge
A restaurant
Dining table
Snack bar/deli
Bedrooms
1 bedroom
Pillowtop mattress
Premium bedding
Bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Separate dining area
Separate sitting area
Entertainment
40-inch flat-screen TV with cable channels
Outdoor areas
Garden
Picnic area
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
24-hour business center
3 meeting rooms
Conference center (538 square feet of space)
Desk chair
Laptop workspace
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No elevator
Smoking not allowed
Services and conveniences
24-hour front desk
Concierge services
Guidebooks
Housekeeping (on request)
Iron/ironing board on request
Laptop-compatible safe
Luggage storage
Phone
Proposal/romance packages
Restaurant dining guides
Safe at front desk
Tour and ticket assistance
Location highlights
Connected to a rail/subway station
In a shopping district
In the city center
Near a health/beauty spa
Near a hospital
Near a metro station
Near a train station
Near an outlet shopping mall
Near the airport
Things to do
Designer stores
Gym
Shopping mall
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Window guards
Fire extinguisher
General
4 units
Banquet hall
Garden
Housekeeping (on request)
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The check-in location differs from the property location; go to: [16 London Street, Paddington, London W2 1HL]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 50 per accommodation, per day
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately GBP 5.99 to 19.99 for adults, and GBP 4.99 to 14.99 for children
Nearby parking fee: GBP 30 per day (328 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
We should mention
This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is 12 London Street Apartments pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at 12 London Street Apartments?
As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at 12 London Street Apartments on Sep 24, 2026 start from ₩455,342, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at 12 London Street Apartments?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at 12 London Street Apartments?
Check-out is at 11:00 AM.
Where is 12 London Street Apartments located?
Located in London City Centre, this aparthotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Oxford Street and Marble Arch are also within 1 mi (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
12 London Street Apartments Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Roomy with daily cleaning. Near everything. Best place to stay in the London area. Love love love it.
Stayed 9 nights in Jul 2026
Verified review
6/10 Okay
James
Aug 21, 2026
Liked: Check-in, communication
The location was amazing and having a dedicated washer was great. Check in was
great and staff were responsive but the room needs a bit of an update. The shower is barely functional and the kitchen needs doing as well. A mirror in tge second bathroom would also be appreciated.
This property was amazing. Friendly staff that was able to accommodate our early check in and late check out Very convenient to the subway and buses The ac worked great for our 4th floor apartment. It was a walk up but they helped with the luggage so it was fine. Many nearby restaurants including one attached to the hotel that was nice and convenient.
Great location. Close to a station and Hyde Park. No groceries near by. But fun to eat out,
Stayed 4 nights in Dec 2025
Verified review
10/10 Excellent
Diana Elmegaard
Jan 30, 2026
Liked: Cleanliness, amenities, communication
Fantastic flat for our family! Location is perfect for both Heathrow and anywhere in the city of London.
Picked up the key from Hotel Indigo where all the staff are brilliant. They sorted out anything we needed.
Brwakfast at Bella Italia two doors down is a must.
We Will most definitely be back!
Stayed 3 nights in Jan 2026
Verified review
8/10 Good
Lori
Jan 1, 2026
Liked: Cleanliness, room comfort, communication
The apartment was spotless the kitchen was a little tired and lacked some key utensils, but ideal for a last minute break.
Stayed 2 nights in Dec 2025
Verified review
10/10 Excellent
Kwok Hung
Jan 3, 2026
Liked: Cleanliness, amenities, communication
Very convenient location with just a few minutes walk from Paddington Station. Lots of shops and restaurants in the vicinity. Friendly and helpful staff. Full kitchen with complimentary soft drinks in the fridge. Just a reminder that there is no lift.
Stayed 2 nights in Dec 2025
Verified review
10/10 Excellent
Barbara
Dec 13, 2025
Liked: Cleanliness, room comfort, communication
Handy to transport. Quiet. Liked that there was a washing machine. Enjoyed having a bit more space than a hotel room
The only drawback… stairs
Stayed 3 nights in Dec 2025
Verified review
10/10 Excellent
Sapna
Nov 4, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed at 12 London Street Apartments last week and had an excellent experience. The staff were incredibly friendly and helpful, making check-in and any queries effortless. The location is perfect—right in the heart of the city, with easy access to transport, shops, and restaurants.
The apartment itself was spacious, clean, and well-equipped. The full kitchen was a huge plus for preparing meals, and the air conditioning made the stay very comfortable. Great value for money compared to other options in the area.
Other highlights: strong Wi-Fi, modern décor, and a quiet atmosphere despite being so central. I would highly recommend this property to anyone visiting London—ideal for both short and extended stays.
Great apartment style accommodation that worked great for our family with 2 teenage boys. Area had tons of restaurant options and conveniences and perfect location for the Heathrow express and easy jaunt by walking or tube to all of the London sights.
The one issue we had is that the listing showed "2 separate bathrooms" and the unit most definitely only had one. Unfortunately, this was one of the main reasons we booked this listing, so it had a decent impact on our stay. Overall, the unit was clean, the staff was very friendly and helpful, and the location is fantastic! Be advised that there is no lift and four flights of stairs is a lot! Not a deal breaker for us... just something to note. The AC was phenomenal, which was super crucial in the heatwave!
Stayed 4 nights in Jul 2026
Verified review
8/10 Good
Victoria
Aug 22, 2025
Liked: Cleanliness, communication
Excellent location.
Stayed 5 nights in Aug 2025
Verified review
10/10 Excellent
julie
Oct 11, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a great flat for our stay. Easy checkin and checkout.
Stayed 6 nights in Sep 2022
Verified review
4/10 Poor
VIVEK
Jul 16, 2025
Disliked: Cleanliness, room comfort, communication
Very small place although great location.
Extremely small place located on the second floor with super narrow stairs. I booked an apartment to feel spacious but in hindsight a hotel room would’ve been cheaper & better.
Stayed 4 nights in Jul 2025
Verified review
10/10 Excellent
HIROTO
Aug 25, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good!
Stayed 3 nights in Aug 2025
Verified review
2/10 Terrible
Candace
Jul 25, 2026
Liked: Cleanliness, check-in
Disliked: Listing accuracy
We stayed in flat 4 which was at the very top. My concerns (which haven't been taken seriously be Expedia) are as follows:
The property information stated we should have 2 bathrooms - we only had 1 (therefore the accommodation wasn't as stated)
The cooker was unusable as the temperature numbers were rubbed off the dial and the mode selection dial also wasn't that clear. The sticker on the door stated the last PAT test was 2018 and the next due in 2019 - iI doubt it would pass an electrical safety or PAT test in this condition
The fridge/freezer door opened the wrong way, which made it impossible to get into if someone was sitting at the table
Although the apartment was booked for 3, it was not set up to accommodate 3 - no teaspoons, no tea towel for drying dishes, only 2 forks and 2 drinking glasses, missed matched wine glasses and no bottle opener or corkscrew
The stairs, or Mount Everest as the reception staff called it, were not a problem for us, but we weren't notified of them and for many others this could have been a problem. Worryingly the only exit was down the stairs, so in case of a fire this is a serious health and safety issue
Stayed 2 nights in Jul 2026
Verified review
8/10 Good
Bryony
Dec 24, 2022
Liked: Cleanliness, property conditions & facilities, communication
Great location and very convenient. We booked very last minute and our choice was some what pot luck but we were pleased with our choice - very quiet and spacious apartment. A bonus is that there are four proper beds rather than a sofa bed in the living area. Check in was smooth and the staff helpful. We will definitely consider staying again.
Verified review
6/10 Okay
Adrian
Apr 3, 2025
This property is a lot smaller than what the pictures lead to, I think it was overpriced for the space and amenities we got. Everything is small and very basic.
Stayed 3 nights in Mar 2025
Verified review
6/10 Okay
Michael
Jul 17, 2022
Disliked: Communication
Mixed bag, this place. We stayed for 2 weeks.
Pros: we felt safe, great/convenient location, comfortable beds, kitchen, clothes washer in room, AC
CONS: nowhere to hang towels, AC dripped water on floor, not clear how to get room cleaned, somewhat worn down (broken window blind, missing cabinet handles, loose cabinet door), smoke detectors removed
Stayed 14 nights in Jul 2022
Verified review
4/10 Poor
Scott and Nancy
Jul 19, 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
This apartment is so worn out and ridiculously hard to find. The hotel several doors down is the check in spot, but you’ll have to struggle to find that information. The listing photos are very old and not an accurate representation of the flat- there’s so much wear and tear, it’s a bit shabby. There are doors to the front and back that would be pleasant if they opened and there was trash and dirt everywhere outside. Breakfast isn’t even included despite the high price of the flat.
Stayed 3 nights in Jul 2025
Verified review
10/10 Excellent
Michiko
Jun 28, 2025
Liked: Cleanliness, room comfort, communication
Great Location & Great AC!
Apartment was great for me and my 2 kids (19 & 15).
Pros:
-Location to Paddinton station (across the street)
-Good Kitchen (small fridge, stove, microwave, sink)
-Dining Table w/4 chairs
-Washing machine (laundry)
-3 beds (1 Double, 1 twin, 1 trundle)
-small couch, 2 tv's
-Grocery stores nearby & Kensington Park is walkable distance
-GREAT Air Conditioning!!
-Very nice staff!! (especially Shah at the front desk)
Cons:
-Kitchen did not have cooking pans, soup bowls, limited eating utensils, no cooking utensils (I ended up purchasing at Argos nearby)
- Flat #4 is only accessible by stairs
Overall, our stay was great. I would recommend it to families. It was really nice for getting around since it was across from Paddinton Station. There are several restaurants (Italian, Lebanese, British, Steakhouse, Mcdonald's, coffee shops).