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Hotel Shepherds Bush London

3.5 star property
Hotel with a bar, steps from Bush Theatre

Choose dates to view prices

Hotel Shepherds Bush London welcomes visitors with practical comforts. Relax in the garden, grab coffee at the on-site shop, or unwind at the bar. Nearby Westfield Shopping Centre beckons, while express check-out and area shuttle services ensure a hassle-free stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement) | Premium bedding, minibar, in-room safe, laptop workspace

Economy Single Room, No Windows (Basement)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hair dryer
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, laptop workspace

Standard Double Room

8.4 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hair dryer
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Triple Room, 1 Bedroom (3 single beds)

Basic Triple Room, 1 Bedroom (3 single beds) | Premium bedding, minibar, in-room safe, laptop workspace

Basic Triple Room, 1 Bedroom (3 single beds)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace

Standard Quadruple Room

7.6 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, minibar, in-room safe, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS

What's nearby

  • Shepherd’s Bush Market - 1 min walk - 0.2 km
  • Shepherd's Bush Empire - 3 min walk - 0.3 km
  • Westfield London Shopping Centre - 7 min walk - 0.7 km
  • BBC Television Centre - 8 min walk - 0.7 km
  • Olympia Events - 6 min drive - 1.8 km

Getting around

  • Shepherd's Bush Market Underground Station - 1 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪Zizzi - ‬5 min walk
  • ‪Five Guys - ‬4 min walk
  • ‪Shikumen Shepherd's Bush - ‬3 min walk
  • ‪Ayam Zaman - ‬3 min walk
  • ‪The Defector's Weld - ‬2 min walk

About this property

Hotel Shepherds Bush London

Hotel near Westfield London Shopping Centre
Located close to Bush Theatre and MATRADE Loftus Road Stadium, Hotel Shepherds Bush London provides a free daily manager's reception, a terrace, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An area shuttle, express check-out, and express check-in
  • A computer station, a water dispenser, and a front-desk safe
  • Concierge services, 1 meeting room, and a living plant wall
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Shepherds Bush London include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 43-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

Similar properties

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Dorsett Shepherds Bush
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  • Free WiFi
  • Restaurant
  • Air conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • High-pile carpet in room
  • No elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Frequently asked questions

Is Hotel Shepherds Bush London pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Shepherds Bush London?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Shepherds Bush London?

Check-out is at 11 AM.

Where is Hotel Shepherds Bush London located?

Located in Hammersmith and Fulham, this hotel is within a 10-minute walk of Bush Theatre and MATRADE Loftus Road Stadium. Westfield London Shopping Centre and Olympia Events are also within 1 mi (2 km). Shepherd's Bush Market Underground Station is only a 2-minute walk and Goldhawk Road Underground Station is 5 minutes.

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Hotel Shepherds Bush London Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 198 out of 481 reviews
Rating 8 - Good. 167 out of 481 reviews
Rating 6 - Okay. 65 out of 481 reviews
Rating 4 - Poor. 33 out of 481 reviews
Rating 2 - Terrible. 18 out of 481 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent find, right next door to Shepherds Bush Market train station, across the road from the market and a 3 minute walk from Shepherds Bush Empire (we were attending a gig). The hotel staff are friendly and helpful, the reception is manned throughout the night, there is a small bar We would definitely use this hotel again ( I would ask not to be allocated rm1 which backed onto a closed courtyard which housed extractor fans so the towels and our clothes when we left smelt of cooking fat) as it is perfectly situated in a vibrant part of the area, with everything you need. Excellent food at The Defectors Weld
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Staff & service
Hotel cheap and cheerful. Tidy enough but a little dingy. Done the job and right next to tube station which was handy
Stayed 1 night in Sep 2025

10/10 Excellent

Katalin

Liked: Cleanliness, property conditions & facilities
Excellent location ,24 hours reception ,amazing staff :)
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and relaxing stay. Tucked away and quiet.

Amazing hotel. Freshly decorated. Very nice stay.
Stayed 1 night in May 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the two nights we spent, it was just fine. The room was quite small, a bit noisy as it is literally at the train station. Staff was attentive and welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eriane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming. The room that we booked was very spacious & the beds! No lie, it's the comfiest we have ever laid on 😴 my friends and I only got to stay overnight but if ever we come again to the city, we'll surely book this hotel. Highly recommended 💯
Stayed 1 night in Sep 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location

Nice hotel in a great location with market nearby and plenty of great food options. Also literally round the corner (15 metres) from the tube stop to get to the centre. Comfortable beds & rooms with good air conditioning. Clean bathroom.
Stayed 3 nights in Aug 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a good value option for a short stay in option and this place delivered. It was key for me to be able to rest and sleep, which was achieved. The bed was comfortable and while being literally right next to the tube station, it was perfectly quiet which was very welcome. The staff were super accommodating, stored my luggage, and were just very friendly.
Stayed 3 nights in Aug 2025

6/10 Okay

adnan

Liked: Cleanliness, staff & service, property conditions & facilities
area was too noisy , eight next to train station train pass every 5 min from 6 am to 12 midnight can hear it loud in the room.
Stayed 4 nights in Aug 2025

6/10 Okay

James

Disliked: Property conditions & facilities
bathroom door and skirting boards were chipped and need a coat of paint, the room was very very small and strangely laid out. Comfy bed and a decent shower though
Stayed 1 night in Aug 2025

10/10 Excellent

Coby

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for 1 night for a concert at the near by O2, it is the perfect location. Right next to the tube stations, but not too close you hear the trains, great!
Stayed 1 night in May 2025

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in this hotel in 2022, and enjoyed it then, so that's why we went back we had the best time again at this hotel, it definitely ticks the right boxes for,, excellent service,, cleanliness,,and comfort, A massive Thankyou to the Staff for making us feel so welcomed, we will definitely come back, great central location for plenty of eating places and nice bars and restaurants,, we would definitely Recommend the Shepherds bush hotel and it's surroundings to all.
Stayed 2 nights in Jun 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good find

We were pleased with this hotel. Julia on reception was great, she gave us a bottle of cold water while we waited for our room to be cleaned. She was very friendly and informative. The room was small but it had everything we needed, bed was comfortable and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Hotel Shepherds Bush. It was very clean and staff were extremely nice. The hotel is ideally located adjacent to the tube and across the street from some phenomenal falafel. The first room we were shown was below grade and had only a small window through the ceiling to daylight, which set off a bit of claustrophobia in our party. Staff were understanding and moved us to a main floor room that had a window (not operable, as far as I could tell, but it was enough to ease claustrophobia). Overall a very good stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cobbles were difficult for my friend with a walker. Lift out of order but they upgraded us to a king room on ground floor so we could be near each other. Extremely friendly and helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Neomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Nice little stay!

The hotel room was in need of a little tlc, iron burn mark on the carpet, and didn't smell very nice. Bathroom was clean and beds were also clean. Location was good staff were friendly.Just need to take care of the little things and would be the perfect stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff, clean and comfortable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

hafiza

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean and easy to get to from transport links.
Stayed 1 night in Sep 2024

4/10 Poor

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were dog barking in one of the room. The building looks rough
Stayed 5 nights in May 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were super friendly from check-in to check-out, sociable and helpful. As for the room, it’s good and had great air-conditioning. Is a bit small but to be expected for London and the price we paid. The soundproofing was excellent as we were a bit concerned about hearing trains, but didn’t hear a thing and was a good nights sleep. Bathrooms are clean and do the job fine. Again a bit small but nothing drastic, was a great stay. Still well worth it with an excellent location next to a tube station and also opposite shepherds bush msrket station. Would stay here again
Stayed 2 nights in Jun 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Lovely London Stay

The hotel is superb. Very accessible to the tube station which is Shepherds Bush Market Station. As soon as you get off the station, turn left and you're there. Very clean and the room I booked was just right for our family of 4 adults. A/C is really good, just what I wanted. The only downside is that you can hear the guests from the corridor when they are going into neighbouring rooms. But in general, the location is good. About 15-20 minutes to King's Cross Station. The staff are all excellent and friendly. It was far more worth the price.I would definitely stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

The room was lovely and had everything you’d want and expect for an overnight stay. It was very clean and comfortable.
Stayed 1 night in Feb 2025