Find hotels near Los Arcos, Puerto Vallarta from ₩118,205

"The hotel is wonderful and the staff is amazing! The food is presented beautifully and it is delicious! Overall, we had a 5 star experience! "

"Id go back. "

"Did not receive the room I booked online. Booked two queen beds, room had one bed. Had a Junior Suite room- not sure why they are called that. One, bed, one chair and a desk. Would like to see at minimum a small fridge, as was difficult to get ice for our outside drinks."

"The staff was wonderful - the whole resort was great!"

"We had breakfast provided daily and it was never correct. Some staff unable to understand English so order was never correct. When the food came out it was cold. Marco and Carlos often had to correct the orders and they are awesome. This facility will never survive all inclusive as food is pretty low standard. "

"Good sevice and facilities, staff"

"Check in was extremely slow. I asked for 2 rooms together they did not accommodate despite me asking for this way ahead of time. Although I know it's not guaranteed it was still annoying. The family room was spacious. The service is average. Workers seem to be bothered by having to work. Food is not good at all. There is no restaurant that is always open. The restaurant times are very confusing because they all have different hours. Despite room service being 24 hours and the hotel being all inclusive it doesn't mean you can get room service whenever you want. ROOM SERVICE IS ONLY INCLUDED ONCE PER DAY. I find this to be dumb and they should make it clear when booking. If you need water and don't like drinking from the refillable water fountain make sure to bring your own bottled water. They do not provide any bottled water. The mini fridge is only refilled once daily and again you can not order extra drinks through room service. The only positive thing is that they do have multiple activities a day. Overall I wouldn't recommend staying here. I have stayed at hotels with better food and better service. "

"This place was so amazing and far exceeded my expectations! Would come back in a heartbeat "

"Functional and serves its purpose. Great location. We saw lots of birds and other wildlife and the beach is very close by."