“Check-in was easy, and the front desk staff were extremely kind and accommodating. We thought they were wonderful.
Our only complaint was an unfortunate incident with another staff member. A middle-aged woman in a green shirt, wearing earbuds/headphones, was riding a motorized mobility scooter through the hallway and ran over my daughter’s foot. We believe she may have been moving the scooter from one location to another, as we saw her walking normally later that evening. She simply said “oops”...
“Check-in was easy, and the front desk staff were extremely kind and accommodating. We thought they were wonderful.
Our only complaint was an unfortunate incident with another staff member. A middle-aged woman in a green shirt, wearing earbuds/headphones, was riding a motorized mobility scooter through the hallway and ran over my daughter’s foot. We believe she may have been moving the scooter from one location to another, as we saw her walking normally later that evening. She simply said “oops”...
Kim