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"The staff was very attentive and helpful. Especially the manager Eri and our bartender /server Ilene."

"Staff were nice and always made sure we felt welcome."

"I was able to check in much earlier than expected. This hotel and amazing staff always exceed expectations. My favorite hotel in Heraklion."

"This is a lovely resort, really quite unique as it's like being in a village. There are 7 restaurants which is nice as you can have a different dinner experience instead of the buffet all the time. Most staff we came across were friendly and helpful, especially at the bars and reception. The staff at the Enomy main buffet restaurant were mostly okay but many staff were rude or not attentive at all (we sat waiting for cutlery and to be asked our drinks order for ages and then had to try and find someone). The facilities are great but many people still used towels to reserve sunbeds even though the resort states towels will be removed (they were not). We traveled in October half term and were very lucky with the wether. The tennis courts were great and facilities for children also enjoyable. We would definitely return."

"Great location near the core of the old city. Easy walk to the shops and restaurants. Parking while limited was super convenient and close. Clean and modern room. The only observation with the room was there was limited space to lay our suitcases for easy access but in reality, not a big issue."

"This is such a brilliant hotel for young families. It’s a really beautiful place with some lovely restaurants, bars & some cute additions like the gelateria & the little on-site kafenio. The staff are brilliant with kids and they’ve thought of everything you need. Malia isn’t the prettiest area, but parts of the Old Town are charming with some lovely, great value restaurants. My only criticism of this hotel how expensive the restaurant are. We chose not to go half board or all-included but I wish we had – I think it would’ve been much better value overall!"

"Close to the airport. Staff recommended an excellent family restaurant ( the three mulberries). "

"Clean room and nice quiet room, all staff excellent and inviting, sea was warm, pools could have been warmer. The views from the property were very calming. "

"We had a wonderful time. I must give a big thanks to maryanna at the desk and George (2) at the desk and despite at the bar. They were informative and so pleasant. The cleaning staff was also wonderful as was our breakfast hostess. We May never be back but if we do we would stay no where else but the Dom Boutique hotel. Thank you all. ROBERT KROLL "