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HOTEL CARACOLES BY INFINITY

3.0 star property

Choose dates to view prices

HOTEL CARACOLES BY INFINITY provides amenities like a garden and a restaurant. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • 24/7 front desk
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2 outdoor pools, sun loungers
Hotel Marbella
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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,001 reviews
The price is ₩98,067
₩116,700 total
includes taxes & fees
Jun 19 - Jun 20
Hotel Marbella
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 400 for adults, and MXN 260 to 300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:30 AM
No pets and no service animals are allowed at this property

Frequently asked questions

Does HOTEL CARACOLES BY INFINITY have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–9:30 AM.

Is HOTEL CARACOLES BY INFINITY pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at HOTEL CARACOLES BY INFINITY ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at HOTEL CARACOLES BY INFINITY ?

Check-out is at noon.

Where is HOTEL CARACOLES BY INFINITY located?

Nestled on the beach, this Manzanillo hotel is within 1 mi (2 km) of Playa Azul Salagua and Punto Bahía Shopping Center. Riviera Casino and Orus Casino are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

7.8

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 43 out of 100 reviews
Rating 8 - Good. 25 out of 100 reviews
Rating 6 - Okay. 15 out of 100 reviews
Rating 4 - Poor. 9 out of 100 reviews
Rating 2 - Terrible. 8 out of 100 reviews

Reviews

Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we like about this Hotel is that is close to a lot of shopping centers and Restaurants, this Hotel is clean and the rooms are very spacious, the pool area is very clean as well this place place has a Restaurants with excellent service.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Patrick

In the process of painting the facility. Nice pool area. Rooms need electrical upgrades for the 21 century
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot have stayed there many times but this time wifi did not work
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs to remodel the hotel.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

EDGAR ALEJANDRO

Disliked: Amenities
..
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sofia

Liked: Cleanliness, amenities
Yes
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

margarita

Is fine for the price.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rrf
Stayed 1 night in Feb 2025
Verified

8/10 Good

rosa maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo lo necesario
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Artemio

Liked: Staff & service
Disliked: Cleanliness
Es fácil llegar , entiendo que están ampliándose La calidad de la comida es promedio, falta mejorar un poco y los cuartos son de aspecto limpio pero ahí infesta de chinches , aún traigo ronchas
Stayed 3 nights in Apr 2026
Verified

4/10 Poor

María José

Disliked: Cleanliness, property conditions & facilities
Viejo, descuidado, sin tumbonas, el bar de la alberca bastante decrépito. Mala relación calidad precio
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Rene javier

el baño huele muy mal, las habitaciones muy sucias, muy malas las colchas ya muy desgastadas
Stayed 1 night in Feb 2026
Verified

8/10 Good

HERMINIA

Liked: Cleanliness
A pesar de la buena actitud del personal le falta capacitación sobretodo en el área de restaurante
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, amenities
Personal con buena atención, habitación confortable
Stayed 1 night in Feb 2026
Verified

8/10 Good

JUAN FRANCISCO

Liked: Cleanliness, amenities, property conditions & facilities
La habitación y la cama muy limpia, el personal siempre atentos...!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

charlie

Recama
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención, habitación!
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Esteban

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Habitacion descuidada, instalaciones en malas condiciones
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

David

Liked: Cleanliness
La habitación se siente muy reducida , la entrada al estacionamiento es muy estrecha y complicada
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities
La habitación casi no tiene contactos de luz; sobre todo en el baño, no hay conector para secadora, o máquina afeitar. Pero los que si tiene están a nivel del piso.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, amenities
Se esfuerzan por dar bien servicio pero con las remodelaciónes es difícil mantener todo al 100. Supongo que una vez que terminen de remodelar todo estara en mejores condiciones.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Aparentemente limpias las habitaciones, pero con chinches, en esa estadía, desperte de madrugada (3am), con chinches encima, de inmediato pedí salir y un reembolso, me atendieron hasta pasadas las 6am y estuve esperando en recepción, según ellos si me iban a realizar la devolución, y a pesar de no haber dormido yo me fuí porque tenía actividades programadas, mi sorpresa fue que a pesar que les tome fotos a las chinches en la cama, les mostré las picaduras, estuve desde las 3am en la recepción porque el personal incompetente de la noche no tiene el alcance de resolver ese tipo de situaciones, hasta que llegue alguien que si lo tenga, por whatsapp se retractaron porque según ellos y de manera unilateral le pagaron a unos inspectores para que fueran a determinar que no hay chinches. Me echaron a perder la noche y se lavaron las manos así de simple.
Esa chiche la tenía en el brazo cuando desperte!
También había en la parte superior, no duermo en las sabanas por misma precaución
Stayed 1 night in Sep 2025