Mataro, Barcelona hotel rooms at the NH Hotels

"I had a great time here. The pictures actually don’t do it justice! The staff are great, it has a fantastic rooftop bar and pool area and it’s in a nice, quiet location. Breakfast was excellent too! Shower was also really good. "

"The service was amazing"

"Tiny room and very expensive! They ordered me a cab , had to prepay and that was way over the actual cost of a 15 minute ride……… breakfast was average at best"

"When we checked in we were told to pay extra fees to upgrade to a room so that we could be eligible for breakfast. The next day when we went to breakfast, they didn't have our name on the list. We also had our dog with us, which I notified the hotel about several weeks before our arrival. The hotel did not tell us there was a no dog policy in the restaurant, and we were embarrassed by the staff when we went down for breakfast. They sent the restaurant general manager who tried to tell me it was a Nobu policy that dogs were not allowed in the restaurant. I've been to Nobu in Palo Alto, Los Angeles, and San Sebastian, several times, all of them, and this is not true. There were no amenities in our room - no welcome basket, wine, no bed for the dog, nada. I called the front desk and asked for a dog bed. They clearly did not anticipate us. We will not be staying at Nobu Barcelona again."

"The atmosphere at and just outside the hotel is amazing."

"During pre-reservation/check-in they almost additionally charge us thousands AGAIN to “book” our reservation, when we already booked and paid thousands on Expedia months before. Had to get on a call with Expedia to sort everything out and turns out it was a mistake on their end. However the hotel ended up reaching out and clarified things. Also had ants in our room that would crawl on the tables, cabinets, and bed. Room was smaller than expected and walls are thin. There is construction outside but we were facing the courtyard so didn’t hear much. On the upsides, staff were very helpful and kind. Helped us luggage storage since we got here in the morning. Very knowledgeable and friendly! Location is fantastic and near most attractions within a train ride or walk away. Honestly the best part of the trip. Better staying at a hostel for the price though. Honestly a stressful experience, disappointing, and frustrating overall. However location, staff, and transportation convenience makes up for everything."

"No Breakfast"

"I asked the manager to call me- no response! My shower had cold water. My remote had low batteries and did not work correctly. The coffee pot in my room would only squeak out 2 inches of really black coffee when ai pushed the tall cop button. Sess was good at check in but I wanted to talk to the manager about an error in booking and he/she did not respond. I was charged for 3 nights when I only stayed one!!"

"Staff all lovely, we didn't have breakfast but there a lovely cafe called Ferran just a little bit down the the left welhich we got take out from. Very Clean and very tidy"