“No clear instructions for the check in process, when we showed up the check in area was closed with a sign on the door displaying a number and who to call for assistance. When we called the manager she showed up and pointed to the cabin and said the door is open you can go on in. We got there around 6 which is a normal check in time so I think the check in area may be always closed. The cabin was mostly clean, sheets were folded on our bed and the bed wasn't made. When we went to make the bed...
“I had booked a pet friendly room but got there and was informed I hadn't.
I had put it in the filters, it was the only motel that came up and I reserved the room.
On check in I was charged an additional ~$35 for the dog.
The room was clean, the bed and pillows great. Just not happy about that.”