โThis was the best hotel I have ever stayed in! The staff was kind, the room was spacious and clean, and they had a very yummy potato bar. 10 out of 10!โ
โThe staff member checking me in took her frustration with the computer and card reader out on me. She was curt and entitled. Other staff were great. โ
โWe brought our 3 daughters and their families to Grand Rapids and Michiganโs Adventure , we had 4 rooms and they did a fantastic job by making sure we were all on the same floor , the kiddos loved the pool and everyone loved the breakfast , the whole front desk staff was wonderful to us , we will be back โ
โNot a big fan of hotels. But very easy to get in sleep well in a nice room. Only challenge was the bathroom door for sliding was stiff and hard to moveโ
โThe room was clean like new one. Crew are fine and nice, breakfast was simple but good. Fireplce in the patio was nice. One thing is sound of the road is little bit loud.โ
โThe room was clean and equipped with lots of things such as dishwasher and toaster. Staffs were very kind. If I go to Grand Rapids later, I will stay this place again.โ
โA great place to stay: down town Grand Rapids, easy access to the highways, and walking distance to several different restaurants and right beside the Gerald Ford Presidential Museum - rooms were excellent and the staff were very friendly from check in to check out - definitely a place to stayโ
โWe really enjoyed our stay at the castle; it worked out very well for our family of nine. It was so nice to have the laundry there and the view was great with it being on the 11th floor. Sleeping arrangements worked well and having 2 bathrooms was so convenient. There was an issue with the lock/doorknob upon arrival and Mitten was very attentive, even sending a maintenance worker to help solve the problem later at night. We would for sure consider staying again the next time we are in Michigan.โ
