Find hotels near Millbank Tower, London from ₩202,579

"We arrived very early and we understand that check-in is at 3:00 pm, but we felt no effort was made to accommodate us sooner. After a long trip, we were hoping for a bit more flexibility or at least some alternative. We sat in a seating area of the hotel to rest for a while, but the sofas were taken away, supposedly for the restaurant, which left us without a place to sit comfortable. Also, the air conditioning was not cooling properly and we were quite hot during our stay, which made the experience uncomfortable. Overall, we believe there is room for improvement in both customer service and guest comfort. At least we had a safe place to stay, but for the amount of money we paid, we expected and deserved a much better experience. "

"We initially were given a room with no view but we paid for a room with a view. This was rectified quite quickly. There was a smell of sewage in the bar and lobby area. The down stairs toilet was out of action so that was the suspected cause of the smell. The location was great and the view once we got one was fab"

"Nice room, nice staff. Would stay there again."

"Very clean with ensuite bathroom, amazing location. "

"Great location. Lovely staff."

"Great location. Stayed in an executive studio: 2 adults & a 5 year old, plenty of room. Great to have the little fridge & daily complimentary water. Overall enjoyed the stay & would stay here again. "

"Very clean property, very centrally located, next to Victoria station, several restaurants. The only issue we had was the a/c heat unit went out in our room. They offered us to change however we only had 2 nights left and it was a lot to move. So we chose to stay and they brought a fan. Definitely need adapters for plugs. Overall a nice place "

"Not bad but the location is not ideal - was supposed to be offered an upgrade and it wasn’t even mentioned "

"The room was bland but serviceable. There was a kitchenette/lounge as well with tea/coffee available. I found the room cold being early March, so looked for a blanket, though none were available in the room."