โI made a reservation 8 nights. Between staying, I realized clogged bathtub drain. The hotel changed the room. It was nice. This is a hotel for one day stay.
After check-out, the hotel fee was charged twice. 8 days have passed since check-out, but the problem has not been resolved.
Please cancel the double-charged fee.โ
โI like the consistency of Hilton hotels as I know what to expect and staff is always friendly. I also like the walk-in showers with a low step and the roominess of it.โ
โwe had an episode in the king bedroom suite at around 3am where the breaker box panel went out.
they couldnโt find the key to open the breaker box. so the night manager ably assigned us a new room, and then the day manager gave us a $40 discount off the room as well as 5k wyndham points.
it was a minor inconvenience that was handled quickly and professionally by the management. โ
โComplimentary breakfast was wonderful, the room and hotel were nice and well kept- the only complaint would be the parking, as there seems to be limited spaces available โ
โDespite having problems with their water. This motel could have just let us figure it out and took our money. Instead they contacted me until I spoke with them and explained the situation. They offered to cancel the room. But I told them it would be okay. They gave us discounts and I did the pre-check in. When I got there. Everything was waiting for me. I signed one paper about the pet policy and was on my way to my room. Thank you for making sure communication was key. My family truly enjoyed...
