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"Thank you for making our stay lovely! The staff were incredible and helpful and nothing was a problem. Hotel has a lot of potential for when it’s more established- ample space for a pool and a rooftop currently not in use all the time- it’s screaming out for a rooftop bar!"

"Loved how central this hotel is. Front desk staff is very kind & efficient. The furniture in the room is very dated with paint missing on the chairs, folded up paper under the armoire leg, chips in the desk Otherwise, the rooftop is nice and the payment was fair. "

"Excellent hotel with new rooms and amenities. Room was large with excellent amenities. Very friendly and helpful staff. Highly recommended "

"The facilities and the room is amazing. The front desk people with special mention to Lorenzo, who did an extra mile to search for me at the square amongst the crowd, just to inform me updates on the store he recommended to check regarding my inquiries on certain products whilst at the front desk. They also presented me a birthday champagne. The hotel is a vintage 17th century building which was formerly a castle built in 1450. "

"The staff were all so friendly and helpful. The breakfasts were amazing. The spa was lovely "

"Easy access from the train station of about a 3 minute walk. Right on the edge of the main shopping and attraction action of Florence so you do not feel like you are right in the crowds. The view from the bar/restaurant are great also. Service was always accommodating and the food was good. The shower/bath was a little crowded with how the fictures are placed but otherwise the bathroom was fine, the room was good, everything was clean and fun. I would recommend this to my friends also."

"Amazing!"

"Staff was very friendly "

"Great location across the street from the train station. Pricing is reasonable. Beds could use better quality mattresses. Breakfast was delicious."