“The check in process was not ideal. I was contacted a few days before check in by staff to ensure they would be able to contact me in case there was no staff on site when we arrived. I explained that we were able to use Whats App becasue we were from out of country. We connected through Whats App and I thought everything was set as we were told they would send self check in instructions via Whats App the day of our arrival. We did not receive any instructions. I tried contacting the property...
“The check in process was not ideal. I was contacted a few days before check in by staff to ensure they would be able to contact me in case there was no staff on site when we arrived. I explained that we were able to use Whats App becasue we were from out of country. We connected through Whats App and I thought everything was set as we were told they would send self check in instructions via Whats App the day of our arrival. We did not receive any instructions. I tried contacting the property...
Jennifer