6/10 - 괜찮아요
sion
출장 여행
2024년 5월 14일
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Very clean, great evening meal, But...Booked 2 rooms for business purposes. Booked via Expedia as it stated breakfast included, upon arrival was told that it was Continental only and would be charged extra for any cooked options!(Be aware.) This was not specified on Expedia. Lady was very abrupt and would not hear me out at all (rules are rules?!?) Decided to go for the breakfast and pay, waited with other guests in a corridor for the internal door to be unlocked at 7:30 am sharp (as instructed by staff!) door still shut at 7:50! Walked out of a rear door, to be greeted by a rushing member of staff! Contacted hotel later, but not helpful and was told that member of breakfast staff slept in. Had to go to neighbouring hotel for breakfast. Now looking for re-imbursement.(wont hold my breathe) under new management, and it shows!
sion
2024년 5월에 1박 숙박함