Dear Mr. Timothy,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.Please, allow us to express our sincerest apologies about your experience. Rest assured that we have taken the appropriate measures to address your comment in order to prevent any future occurrences.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

Dear Tyler,Thank you for your great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth. We have noticed though that you have rated your experience 3 out of 5 and we were wondering, if considering your positive comment, the low score granted had been a mistake. We hope to have the opportunity to welcome you again during your next visit to Montreal.Sincerely,The Guest Relations Team

Dear Harry,Thank you very much for your great review of our hotel.We are pleased to read that you enjoyed your stay at Fairmont The Queen Elizabeth.We look forward to welcoming you again soon.Sincerely,The Guest Relations Team

Madame Nicole,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame Nicole, nos salutations distinguées.Cordialement,L’Équipe du Service à la Clientèle

Dear Mr. Jason,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.Please, allow us to express our sincere apologies about your experience. Rest assured that we have taken the appropriate measures to address your comments in order to prevent any future occurrences.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

Dear Bhakti,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Dear Mr. James,We very much appreciate your comments regarding your recent stay at Fairmont The Queen Elizabeth. We would like to highlight the fact that we have different options inside our hotel for breakfast, whether the restaurant Rosélys, Café Kréma or Marché Artisans. We hope you will have the opportunity to visit them during your next trip to Montreal.Sincerely,The Guest Relations Team

Buenos días Sr. Gabriel:Le agradecemos mucho por su reseña luego de su visita a nuestro hotel Fairmont The Queen Elizabeth.Nos complace saber que ha disfrutado de las instalaciones y que pudo visitar la ciudad simplemente al salir caminando de nuestro hotel.Esperamos poder recibirlo nuevamente cuando regrese a Montreal.Atentamente.El Equipo de Atención al Cliente

Madame Kym,Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l’Hôtel Fairmont Le Reine Elizabeth.Nous sommes désolés d’apprendre que vous n’avez pas aimé notre hôtel. Nous espérons regagner votre confiance lors d’un prochain séjour.Cordialement,L’Équipe du Service à la Clientèle

Dear Tchadi,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Dear Kasia,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Monsieur Daniel,Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.Veuillez agréer, Monsieur Daniel, nos salutations distinguées.Cordialement,L’Équipe du Service à la Clientèle

Thank you Arthur for taking the time to write this review on your recent stay. This is not the type of experience we wish for our guests and apologize about the misunderstanding with your reservations upon arrival. We have requested a refund for the two reservations who were indentified under different names. Please don't hesitate to contact me if there's anything I can assist you with.

Dear Olivier,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Madame Helene,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame Helene, nos salutations distinguées.Cordialement,L’Équipe du Service à la Clientèle

Dear Mr. Garry,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.Please, allow us to express our sincere apologies about your experience. Rest assured that we have taken the appropriate measures to address your comments in order to prevent any future occurrence.Concerning your comment related to the wifi, we would like to mention that wifi is offered for free to all our guests with the ALL Loyalty Card as part of the many benefits that this card offers. We apologize if this information was not provided to you upon arrival. We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

Dear Noe,We would like to thank you for your great review of our hotel.We are pleased to learn that you enjoyed your stay at Fairmont The Queen Elizabeth.We hope to welcome you again soon.Sincerely,The Guest Relations Team

Dear Darquise,We would like to thank you for your great review of our hotel.We are pleased to learn that you enjoyed your stay at Fairmont The Queen Elizabeth.We hope to welcome you again during your next visit to Montreal.Sincerely,The Guest Relations Team

Dear Yusuf,Thank you for your review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Dear Mr. Matthew,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We greatly value and appreciate your positive feedback and it will be our pleasure to share your kind compliments with our team. Rest assured that we have taken the appropriate measures to address your comment in order to prevent any future occurrence.Thank you again for sharing your experience and we look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

Dear David,We would like to thank you for your review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Madame Esther,Nous vous remercions pour vos commentaires suite à votre séjour à l’Hôtel Fairmont Le Reine Elizabeth.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons surtout pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille fort et avec dévouement jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir à nouveau, nous vous prions de croire, Madame Esther, en l’expression de nos sentiments les meilleurs.Cordialement,L’Équipe du Service à la Clientèle

Dear Ms. Lisa,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to have the opportunity to welcome you again during your next visit to Montreal. Sincerely,The Guest Relations Team

Dear Mr. Mikael,We would like to thank you for your review of our hotel.We are pleased to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We look forward to welcoming you again soon.Sincerely,The Guest Relations Team

Dear Clarke,Thank you very much for your great review of our hotel.We are pleased to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We look forward to welcoming you again soon.Sincerely,The Guest Relations Team

Dear Ms. Lydia,Thank you very much for the review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Dear Sandy,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Dear Mario,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

Dear Mr. Jeffrey,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We are delighted to read that you enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

Dear Marc-Andre,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Dear Rouzi,We would like to thank you for your great review of our hotel.We are pleased to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Madame Anne,Nous vous remercions pour vos commentaires suite à votre séjour à l’Hôtel Fairmont Le Reine Elizabeth.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons surtout pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille fort et avec dévouement jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir à nouveau, nous vous prions de croire, Madame Annie, en l’expression de nos sentiments les meilleurs.Cordialement,L’Équipe du Service à la Clientèle

Dear Nathalie,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Dear Jean-Philippe,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Dear Francis,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Dear Mr. Michael,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.Please, allow us to express our sincerest apologies about your check-in experience. Rest assured that we have taken the appropriate measures to address the problem in order to prevent any future occurrences.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

Dear Chris,Thank you for your great review of our hotel.We are pleased to learn that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Dear Begum,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Please, allow us to express our sincere apologies related to your invoices.. Rest assured that we have taken the appropriate measures in order to prevent any future occurrence.We hope that you will present us the opportunity to welcome you again in the near future. Sincerely,The Guest Relations Team

Dear Ms. Elizabeth,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Dear Mr. Tom,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Please, allow us to express our sincerest apologies about your experience with the lock to your room. Rest assured that we have taken the appropriate measures to address the problem in order to prevent any future occurrences.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

Dear Jerrish,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Dear Mr. Eddie,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We greatly value and appreciate your positive feedback and it will be our pleasure to share your kind compliments with our team. Your experience will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience and we look forward to welcoming you again in the near future.Sincerely,The Guest Relations Team

Monsieur Francois,Nous vous remercions pour vos commentaires suite à votre séjour à l’Hôtel Fairmont Le Reine Elizabeth.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons surtout pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille fort et avec dévouement jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir à nouveau, nous vous prions de croire, Monsieur Francois, en l’expression de nos sentiments les meilleurs.Cordialement,L’Équipe du Service à la Clientèle

Dear Guest,Thank you very much for the great review of our hotel.We are pleased to learn that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Dear Mr. David,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

Dear Darryl,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Dear Ian,Thank you for your review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

Dear Mr. Eugenio,We would like to thank you for your review of our hotel.We are pleased that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We hope to have the opportunity to welcome you again during your next visit to Montreal.Sincerely,The Guest Relations Team

Dear Ms. Kimberly,We would like to thank you for your review of our hotel.We are delighted to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team