SureStay Plus Hotel by Best Western Mountain View

Property class: 2.5

Choose dates to view prices

Reviews

7.2 out of 10
Good
Located close to Palo Alto VA Hospital and Shoreline Amphitheatre, SureStay Plus Hotel by Best Western Mountain View provides free breakfast, a fireplace in the lobby, and a gym. In addition to a business center, guests can connect to free in-room WiFi.
The current price is ₩131,566
₩144,979 total
includes taxes & fees
Nov 14 - Nov 15

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a nightstand with a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, a window with curtains, a door, and a framed picture on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a TV, a desk, and a chair.

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(23 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a mirror, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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  • Free WiFi
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About the neighborhood

Located in Mountain View, SureStay Plus Hotel by Best Western Mountain View is in the city center and near theme parks. Winchester Mystery House is a notable landmark, and travelers looking to shop may want to visit Westfield Valley Fair Shopping Mall and Santana Row Shopping Center. Looking to enjoy an event or a game while in town? See what's going on at Levi's Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area. Visit our Mountain View travel guide
Map
Mountain View, CA

What's nearby

  • A circular building complex surrounded by a cityscape with a sunset in the background.
    Silicon Valley
    1 min walk - 0.0 km
  • A dirt path winding through a rocky landscape with sparse vegetation and towering mountains.
    San Andreas Fault Trail
    2 min walk - 0.2 km
  • A desert landscape with sparse vegetation, a few houses, and snow-capped mountains in the background.
    San Antonio Shopping Center
    11 min walk - 1.0 km
  • Rengstorff Park
    11 min walk - 1.0 km
  • Mariposa Park
    2 min drive - 1.8 km

Getting around

  • Whisman Station
    6 min drive
  • San Antonio Station
    17 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC)
    21 min drive

Restaurants

  • Taco Bell
    11 min walk
  • Kunjip Tofu
    9 min walk
  • Eighty-Eight Sushi & Ramen
    10 min walk
  • Pacific Catch
    13 min walk
  • Mendocino Farms
    14 min walk

About this property

SureStay Plus Hotel by Best Western Mountain View

  • Hotel near Palo Alto VA Hospital
  • Located close to Shoreline Amphitheatre, SureStay Plus Hotel by Best Western Mountain View provides free breakfast, a fireplace in the lobby, and a gym. In addition to a business center, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • A 24-hour front desk, smoke-free premises, and a TV in the lobby
    • Concierge services, coffee/tea in the lobby, and multilingual staff
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 71 rooms have comforts such as fireplaces and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
  • Other amenities include:
    • Bathrooms with shower/tub combinations and hair dryers
    • TVs with premium channels
    • Coffee/tea makers, heating, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 31
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SureStay Plus Hotel by Best Western Mountain View have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at SureStay Plus Hotel by Best Western Mountain View?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Mountain View on Nov 14, 2026 start from ₩131,566, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Mountain View pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 30 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Mountain View?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Mountain View?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Mountain View located?

Located in the heart of Mountain View, this hotel is 2.6 mi (4.2 km) from Palo Alto VA Hospital and within 6 mi (10 km) of Shoreline Amphitheatre and Stanford University. Stanford University Medical Center and Santa Clara Convention Center are also within 9 mi (15 km). San Antonio Station is 17 minutes by foot.

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Reviews

SureStay Plus Hotel by Best Western Mountain View Reviews

7.2

Good

7.4

Cleanliness

8.0

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 260 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 217 out of 1000 reviews
Rating 4 - Poor. 118 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities
Parking lot, staff
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a nice neighborhood . Excellent price for the hotel room . We spent the night and it was great. Parking was great also nice and easy
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay. Room and grounds were clean. It was quiet. The breakfast was just okay, nothing to write home about.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and everything I needed were there. Breakfast is pretty decent also. Thanks to staff who kept maintaining the place neat and clean.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very welcoming and places were at walking distance
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and helpful staff. Transportation is nearby, Walmart is of walking distance. No issues whatsoever. Would recommend it to others.
Stayed 20 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very helpful and sweet , the room was clean will definitely book with them again in the future
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a decent stay for the price point. Close to the wonderful, yet pricey Citrine hotel which has a wonderful breakfast. Best Western is close to both Los Altos, MT. View and Palo Alto. I'd return!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
standard property, free parking but limited, free breakfast, not the cleanest room ever but did the job.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sept 2026. Stayed overnight during our annual trip to Cali. An excellent, inexpensive, and safe business travel hotel in the Los Altos/Mountain View area. Business travel hotel. This isn't the Mandarin in San Francisco. It's an older hotel with some signs of age, but my room was completely updated and functional with a warm beige theme that was a good place to relax after a stressful day. The bathtub and toilet room was extremely tight as a sign of when it was built. I can just imagine the carpenters thinking, 'wow indoor plumbing.' Staff was extremely friendly. I had to stay twice for several days amounting to almost two weeks to complete my business, and the staff were very accommodating and considerate. Breakfast is quite perfunctory and repetitive. I suggest a waffle maker - maybe one in the shape of Texas with some real syrup. That would be a great addition. Maybe on weekends.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room could be better maintained the coffee lids were dusty and the toilet flush was a bit broken. The breakfast did the job. Staff were helpful.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the amenities on this property. Pretty convenient as it’s located by Trader Joe’s and Walmart. Will definitely come back here again if time and location permits. Staff was quite friendly and helpful as well.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Could use a little work on the breakfast. Felt safe in the parking area.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable staff. They are wonderful with matching to accessible to need. Friendly and helpful staff. I have stay here multiple times. Ann Howland.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always accommodating. Friendly staff, Front Desk, Cleaners, Breakfast Room. This is a repeat stay because I was impressed previously. I’ll be back I am sure!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Disliked: Staff & service
I loved the bathroom- good shower with grab bars and lovely sink. Room was clean but needed another chair. Only chair was desk chair. Clerk was rude when I checked in. Breakfast was terrible- cold eggs and potatoes. Sausage was slightly warm. Bagel and cream cheese good. Coffee and juice also good
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
The staff is friendly. The rooms are clean. The breakfast is mediocre. The hotel is not ideal for business travellers.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room was nice and clean. The front desk staff were great and helpful. I would go back again.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price, friendly and helpful staff, quiet, close to all. Enjoyed our stay.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice and quiet..staff was friendly..no complaints at all from me
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly staff.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Staff was very friendly.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, safe and quiet neighborhood, nice walking around
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here twice now and enjoyed it each time. Great location and friendly staff. Beds are comfy and clean rooms.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location with friendly, helpful staff.
Stayed 2 nights in Oct 2023