야외 수영장, 수영장 파라솔

사로바 스탠리 여행 후기

5 out of 5
사로바 스탠리
Corner of Kenyatta Ave. and Kimathi St., Nairobi

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 595개 이용 후기 중 356개" "
평점 8 - 좋아요. 595개 이용 후기 중 176개" "
평점 6 - 괜찮아요. 595개 이용 후기 중 37개" "
평점 4 - 별로예요. 595개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 595개 이용 후기 중 15개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

SEONG YOUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent in Nairobi
Excellent hotel. Very kind staffs to satisfy customers. Good safety in stay. I used airport shuttle service (30 usd per person per way). I satisfied the service well.
2019년 10월에 1박 숙박함
답변 제공: Lucy Njoki 님, 2019년 10월 24일
Dear Seong Youl, Thank you for your support and patronage during your recent visit to Nairobi. We are glad to read that you were satisfied with the shuttle service and above all that the staff were kind. Once again, thank you for choosing to stay with us and we look forward to hosting you in the near future.

8/10 - 좋아요

Yonghwan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 3박 숙박함

8/10 - 좋아요

Sunghun 님, Johannesburg

좋아요: 숙박 시설 상태 및 시설
Mediocre facility & service
I booked queen size bed but two singled bed room was provided. Facility was ok but hotel location was in too much crowded area so it was not easy to move on time due to traffic congestion. I should have waited so long time to get my lunch in ground area and staff at the bar was not so friendly. I booked transportation to the airport but it wasn't booked when I double checked later.
2017년 7월에 2박 숙박함

8/10 - 좋아요

Wheeyoung 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the Best in Africa
Comparing to other hotels that I've tried during the biz trip in Africa, Sarova Stanley is one of the top ones, I guess. Or course, the price is set a bit higher if you think of any hotel in Europe of US; the condition of the room is also not perfectly satisfying. But,this is Africa. Every service targeting foreigners or upper class is very, very expensive, even tho the labor cost and cost of living is much cheaper than other regions. + Good location, high level of security, nice room, clean towels, comfortable bed, 24-hr restaurant in the ground floor which is good for biz travellers, nice pool, 3 good restaurants, massage, souvenir shop - VERY SLOW service, interior of the room (a bit old fashioned), broken TV (I am not a TV fan, so it was not a problem)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great place
it is located at the central and has 24hr restaurant on 1st floor. the room was clean and cozy.

10/10 - 훌륭해요

MIN JUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

margaret 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel!!
I was surprised to find this very historical hotel in the heart of Nairobi. Small lobby was quite impressive with historical items decorated here and there. Quite British like decoration. The breakfast was good but the chairs were not very comfortable to enjoy the food. Hotel rooms were of course not new but spacious and comfortable. I and my colleague had a great stay in this hotel! Unless you prefer a luxurious decoration, it is a very good hotel.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
위생이 안 좋은 것 빼고는 괜찮았음
호텔이 전통이 있어 좋으나 신식 건물이 아니어서 조금은 그렇지만 케냐에서는 최고급호텔로 알아주니 그런대로 만족,,, 다만 위생은 안 좋음,,예를들어 커피포트안에 물을 채워뒀는데 얼마나 뒀었는지 몰라도 금속부분에 먼지가 눌러 앉아있어 사용못했고, 화장실에서 벌레가 나왔음

10/10 - 훌륭해요

Cha 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
a little bit expensive but very nice!
I was sorry for staying just one night. There are many facilities that in good condition and food was very good. Staffs are very nice. Room was clean. Airport pick up service was comfortable(but expensive). I would stay Sarova Stanley if I visit kenya later even the cost is a little bit expensive.

10/10 - 훌륭해요

Johnson

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is spacious and nice, and also the view
2024년 5월에 5박 숙박함

4/10 - 별로예요

Danielle

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is very nice, staff is welcoming and helpful!
2024년 4월에 2박 숙박함
답변 제공: Jesse Saitoti 님, 2024년 4월 21일
Dear Timothy,Thank you for taking time to share your feedback with us. It was a great pleasure welcoming you back and thank you for choosing to stay at the Staley again.Wishing you the very best and looking forward to host you again in the nearest future.Best Regards,Jesse Saitoti

10/10 - 훌륭해요

Lauren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff
2024년 3월에 8박 숙박함
답변 제공: Jesse Saitoti 님, 2024년 4월 2일
Dear Lauren, Thank you very much for taking time to share your feedback with us. We are very happy you found us friendly and helpful and we have shared your experience with the team. Keep well and we look forward to welcoming you back to the New Stanley in the nearest future.Best Regards,

8/10 - 좋아요

Florian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff!
2024년 4월에 1박 숙박함
답변 제공: Jesse Saitoti 님, 2024년 4월 2일
Dear Florian,Thank you for taking time to share your feedback with us and we are glad you found the staff friendly; we couldn't be prouder of them.We wish you the very best and we look forward to welcoming you back to the New Stanley in the nearest future.Best Regards,

10/10 - 훌륭해요

MIGUEL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ive already answered these
2024년 2월에 1박 숙박함
답변 제공: Jesse Saitoti 님, 2024년 3월 13일
Dear Miguel,Thank you and karibu tena (welcome again)Best Regards,Jesse S

10/10 - 훌륭해요

Johnson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 6박 숙박함
답변 제공: Job 님, 2024년 3월 7일
Dear Johnson,Thanks for recently staying with us and rating us 5/5. We appreciate and look forward to your return,Kind regards,Job Andove

10/10 - 훌륭해요

Mary 님, EXETER

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place to stay if you're downtown Nairobi. Very central to everything
2024년 2월에 2박 숙박함
답변 제공: Job 님, 2024년 2월 26일
Dear Mary,Greetings from Sarova Stanley. We appreciate your recommendation to other travelers with errands/interests within the central business district. We look forward to your return.Kind Regards,Job Andove

10/10 - 훌륭해요

Saadia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really great hotel - very clean and lived up to the 5 star name. The room was very spacious. The staff were very helpful in helping exchange money (Sara) and helping us buy our train tickets (Steve). Definitely would recommend! Thank you very much!
2024년 2월에 1박 숙박함
답변 제공: Job 님, 2024년 2월 26일
Dear Saadia,Thanks for recently staying with us. We are grateful that we met your expectations on your in-room experience and cleanliness. We take great pride in Sara and Steve who assisted you - we have passed your compliments to them. It is gratifying that you will recommend us to other travelers. We await your return for another refreshing stay.

10/10 - 훌륭해요

Emmanuel

좋아요: 직원 및 서비스
great service
2024년 2월에 1박 숙박함
답변 제공: Job 님, 2024년 2월 26일
Dear Emmanuel, Thanks for your 5/5 rating of Sarova Stanley. We are elated that our team offered great service to you. We look forward to another opportunity in the not-so-distant future. Kind regards,Job Andove

10/10 - 훌륭해요

ellen 님, boynton beach

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I thought every staff member I met was friendly and helpful; always greeting me with a smile. My room was spacious and the beds were comfortable. The bathroom needs upgrading but all amenities were provided. The pool area is lovely and inviting. The gym also needs upgrading and is a bit cramped. The building itself is charming. Hotel is located in downtown which is quite busy and noisy but not where the tourist attractions are located but Ubers are readily .
2024년 2월에 3박 숙박함
답변 제공: Job 님, 2024년 2월 21일
Dear Ellen,Thanks for recently staying with us. Grateful that you found time to share feedback on your experience. We are elated that you found our staff hospitable. We appreciate the highlights on your room size, bed comfort and the pool area. We further note and acknowledge your sentiments on various upgrade needs on some of the areas. Glad to mention that we are currently undertaking a phased revamp of our in room experience including the bathroom, power points and other soft touches. Our upgrading project will at some point get to the gym. It is our pleasure to be of service to you again in the not-so distant future, Kind regards,Job Andove

10/10 - 훌륭해요

Adedamola

출장 여행
좋아요: 편의 시설/서비스
Very beautiful, homely and spacious hotel. Excellent service too. Emily checked us in and she was very cordial and hospitable. I would surely be back and hope Emily would be on duty when I check in again.
2024년 2월에 5박 숙박함
답변 제공: Jesse Saitoti 님, 2024년 2월 16일
Dear Adedamola,We are very grateful for choosing to stay with us and even happier that your stay was refreshing. We will pass your complements to Emily for her excellent hospitality. Wishing you well in the new year and we all look forward to hosting you again in the nearest future.Kind Regards,

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This Nairobi icon is a true gem ! A wonderful hotel with an amazing history. A remarkable staff, extremely warm and welcoming. We will highly recommend the Stanley to family and friends.
2024년 2월에 3박 숙박함
답변 제공: Jesse Saitoti 님, 2024년 2월 16일
Dear John,Thank you for choosing to stay with and the encouraging positive feedback. Wishing you the very best and looking forward to welcoming you back in the nearest future.Kind Regards,

10/10 - 훌륭해요

Caroline

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super rar velkomst. Sødt og rart personale, som sørger for at du føler dig velkommen og tilpas.
2024년 2월에 2박 숙박함
답변 제공: Jesse Saitoti 님, 2024년 2월 16일
Dear Caroline,Thank you very much for choosing to stay with us and your positive feedback. Wishing you the very best and looking forward to welcome you back when your travels bring you to Nairobi

10/10 - 훌륭해요

Claudio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Classe e servizio eccellenti
Una giornata prima del nostro ritorno in Europa. Al ristorante da segnalare la gentilezza e la disponibilità di Peris che ci ha ottimamente consigliato e sempre con il sorriso ci ha fatto passare un buon momento con i loro sublimi piatti, la cucina è di eccellenza. Nel pomeriggio siamo stati al bar dove Julianna ci ha consigliato anche per i nostri prossimi safari, dimostrando una competenza del territorio, ci ha mostrato in internet gli hotel del gruppo Sarova che ci potrebbero accogliere in questo safari, il tutto senza mai perdere di vista gli altri clienti e servendoci delle bevande eccellenti senza mai perdere il sorriso neanche un secondo, io che sono manager in Hotelerie in Francia amerei avere uno staff così.
2024년 2월에 1박 숙박함
답변 제공: Job 님, 2024년 2월 9일
Dear Claudio,Thanks for recently staying with us and rating us 10/10. We are delighted that our staff Peris and Juliana made your stay memorable, and that as a hotelier, you wish to have such in your team. We are greatly honored by your commendation and look forward to hosting you for another great stay in days to come.Kind regards,Job Andove

10/10 - 훌륭해요

Melissa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are amazing, very clean.
2024년 1월에 4박 숙박함
답변 제공: Jesse Saitoti 님, 2024년 2월 16일
Dear Melissa,Thank you very much for staying with us. We are glad that you found our staff amazing and the hotel clean. We look forward to hosting you again in the nearest future.Kind Regards,

8/10 - 좋아요

Yusuke

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
It is at the center of downtown where you can feel Africa. Hotel service is overall fine in African criteria.
2024년 1월에 2박 숙박함
답변 제공: Jesse Saitoti 님, 2024년 3월 17일
Dear Yusuke,Thank you for finding time to share your feedback on your most resent stay at the Stanley. We are very delighted that you found our service fine overall and felt the refreshing African hospitality.Wishing you the very best and looking forward to welcoming you back when your travels bring you back to Nairobi!.Best Regards,

10/10 - 훌륭해요

Lucjan 님, Sammamish

2024년 1월에 1박 숙박함
답변 제공: Job 님, 2024년 3월 22일
Dear Lucjan,Greetings from Sarova Stanley. Thanks for your 5/5 rating. We are delighted that you enjoyed your stay with us. It will be our pleasure to welcome you back soon.

10/10 - 훌륭해요

Helen Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel!
답변 제공: Job 님, 2024년 1월 23일
Dear Helen Andrew,Thanks for recently staying with us and rating us 5/5. We appreciate your time taken to share feedback and look forward to hosting you again.Kind regards,Job Andove

10/10 - 훌륭해요

ESTEBAN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A hotel with an amazing staff. Everyone is so kind and nice. Always looking for the guests' comfort.
답변 제공: Susana 님, 2024년 1월 10일
Greetings from Sarova Stanley Esteban,We at Sarova Stanley aspire to consistently engage with our guests, anticipate and exceed their expectations through our Refreshing African Hospitality. Your remarks on our team is a great source of inspiration as we strive to consistently deliver this level of service to you and to all our guests. We look forward to welcoming you back.Kind regards,Sarova Stanley

10/10 - 훌륭해요

Laurie 님, Burlington

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Let me start off by saying... WOW. This was my first visit to Kenya, and I feel like I could not have picked a better hotel. "Property condition & facilities" only got 4 stars because they are renovating so I had to go to their sister hotel to use the pool, which also means the gym was temporarily closed. At the top of the endless list of positives: THE STAFF. I cannot say enough about the staff and how incredible every single staff member was that I encountered. I felt loved, respected, seen, cared for, and welcomed during every minute of the 4 days I was there. Eunice, Emily, Emily, Kendra, Sarah, Boneface, Beatrice, Beatrice, Samuel, Richard, Edgar... the list goes on.. and they were all SPECTACULAR! I felt like I was a part of the family. My heart was full of joy and love the entire time I was there because of the staff. The management is strong and extremely personable. The front desk staff members are dedicated, thoughtful and attentive. The concierge/porter team is friendly, quick, observant, and charming. The dining team and the kitchen team are engaging, delightful, invested and joyous. And lastly, the housekeeping team was warmhearted, hard-working and cheerful. In addition to the staff, the room I stayed in was perfect, clean and very comfortable! AND the food from the dining room not only met my expectations but exceeded them! Definitely get the breakfast option! Honestly, I cannot wait to go back. They made my trip a once-in-a-lifetime experience.
2023년 12월에 3박 숙박함
답변 제공: Job 님, 2024년 1월 13일
Dear Laurie,Happy 2024 greetings from Sarova Stanley. We appreciate your time taken for this uplifting review. Thanks for the compliments shared on our dedicated staff, with whom we have gladly shared. It is gratifying that you had a pleasant stay experience that went above your expectations. We look forward to being of service to you in the not-so distant future.Kind Regards,Job Andove

10/10 - 훌륭해요

Akida

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place if you need to do go for a walk in the CBD. Wonderful breakfast and general service.
2023년 12월에 2박 숙박함
답변 제공: Job 님, 2024년 1월 13일
Dear Akida,Thanks for recently staying with us and sparing time to share feedback. We note that our location, service and breakfast met your expectations. We look forward to welcoming you back soon.Kind Regards,Job Andove

10/10 - 훌륭해요

Bethlehem

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were friendly and helpful. The room was clean and bed was comfortable. I wish the AC could go a bit lower ( the lowest setting was @ 16*C) for sleeping. Breakfast buffet had a decent variety. Overall my stay was very pleasant.
2023년 12월에 2박 숙박함
답변 제공: Job 님, 2024년 1월 13일
Dear Bethlehem,Warm greetings from Sarova Stanley. We are grateful that you chose us as your hospitality partner on your recent visit to Nairobi. We note and appreciate the feedback shared on our staff hospitality, bed comfort, breakfast experience and general room cleanliness. On the AC, we are delighted to inform you that we are in the initial stages of upgrading and are confident that your concern will be addressed with this project. We look forward to welcoming you back again!Kind regards,Job Andove

8/10 - 좋아요

Charlotte

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Du blir inte besviken
Vilken personal, enastående hjälpsamma och serviceinriktade. Frukosten väldigt varierande och god. Våga pröva nytt är ett tips. Hotellet är anrikt och charmigt slitet. Väldigt nöjd med valet. Läget är centralt och det du behöver finns nära. Behöver du ut på tur så hjälper hotellet dig med trygg chaufför. Tyvärr var SPA avdelningen stängd men poolen var där. Ljuvligt
2023년 12월에 3박 숙박함
답변 제공: Job 님, 2024년 1월 13일
Dear Charlotte,Warm 2024 greetings from Sarova Stanley. Thank you for your time taken to share such great feedback. We take pride in your experience of your interaction with our staff. We are honored that our breakfast, location and heritage story made your stay memorable. We are glad that the health club upgrade is now complete, and you are guaranteed of an even better experience on your next stay.Kind regards,Job Andove

10/10 - 훌륭해요

Rita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Job 님, 2024년 1월 23일
Dear Rita,Warm greetings from Sarova Stanley. We are grateful for your 10/10 rating of our property following your recent visit to Nairobi. We look forward to welcoming you back in the not-so-distant future.Kind regards,Job Andove

8/10 - 좋아요

Paulette 님, SUGAR LAND

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The property was OK, however, I did not receive my VIP benefits, and that was quite disappointing This is a five star hotel, and the complementary beverage to my upgraded package was only a soft drink.
2023년 12월에 2박 숙박함
답변 제공: Job 님, 2024년 1월 23일
Dear Paulette,Greetings from Sarova Stanley and thanks for your stay last December. We acknowledge your feedback on the property upkeep and note your disappointment with the current VIP benefits extended by the hotel. We are currently offering soft drinks for beverages and may consider a review with feedback such as yours. We hope to be of service to you again!Kind regards,Job Andove

10/10 - 훌륭해요

Mansour

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was wonderful
답변 제공: Jesse Saitoti 님, 2024년 2월 6일
Dear Mansour,Thank you for the taking time to share your positive feedback and we are more than happy to always offer our refreshing african hospitality. Looking forward to seeing you soon when your travels bring you back to Nairobi!Kind Regards,Jesse Saitoti

10/10 - 훌륭해요

Marius

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Job 님, 2024년 1월 28일
Dear Marius,Greetings from Sarova Stanley. Thanks for recently staying with us and your 10/10 rating is humbling. We hope to welcome you back soon!Kind regards,Job Andove

10/10 - 훌륭해요

Lameck

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Job 님, 2024년 1월 23일
Dear Lameck,Thanks for choosing Sarova Stanley as your preferred hospitality partner on your recent visit to Nairobi. We appreciate your support and hope to be of more service in days to come.Kind regards,Job Andove

10/10 - 훌륭해요

Aicha

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I ask them to upgrade my room they did not accept
2023년 12월에 9박 숙박함
답변 제공: Job 님, 2024년 1월 17일
Dear Aicha,Greetings from Sarova Stanley and thanks for your feedback. We note that your upgrade request was not honored - please be advised that this consideration would be subject to availability. We look forward to welcoming you back.Kind regards,Job Andove

10/10 - 훌륭해요

Sujitra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staffs , close to shops and restaurants ,easy to get transportation and feel very safe in CBD area
2023년 11월에 1박 숙박함
답변 제공: Job 님, 2023년 11월 19일
Dear Sujitra,Thanks for recently staying with us. We note and appreciate your feedback on our staff and convenience that comes with our location. We look forward to welcoming you back.Kind RegardsJob Andove

10/10 - 훌륭해요

Elizabeth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Job 님, 2023년 11월 14일
Dear Elizabeth,Thanks for staying with us and rating us 10/10. We look forward to hosting you again.Kind regards,Job Andove

8/10 - 좋아요

FLAVIO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nel centro di Nairobi
Ottimo Hotel in stile inglese che offre un buon servizio e tutti i comforts a prezzo ragionevole nel business discrict di Nairobi
2023년 10월에 3박 숙박함
답변 제공: Job 님, 2023년 11월 3일
Dear Flavio,Thanks for recently staying with us. We are delighted by your uplifting review of our hotel. We note with gratitude that you found our location ideal and felt value for money in our services. We look forward to hosting you again.Kind regards,Job Andove

10/10 - 훌륭해요

Barry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic!
This is an amazing hotel with history, great food, very comfortable amenities, and a Missy helpful and polite staff. I loved the brand ambassadors!
2023년 10월에 2박 숙박함
답변 제공: Job 님, 2023년 11월 3일
Dear Barry,Greetings from Sarova Stanley. We appreciate your time for sharing feedback on your stay with us. We are delighted that you were impressed with our historical journey, staff hospitality and comfort. We look forward to welcoming you again.Kind regards,Job Andove

8/10 - 좋아요

Mohammed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
جيد
جيد، ويقع بوسط نيروبي
2023년 10월에 1박 숙박함
답변 제공: Sarova Stanley Team 님, 2023년 10월 21일
Dear Mohammed,Greetings from Sarova Stanley.We Thank You for the feedback and rating.We look forward to welcome you back.

10/10 - 훌륭해요

Atef

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Best Hotel in Nairobi
Best Hotel in Nairobi, central location, Amazing staff, very professional and welcoming front desk receptionists, very comfortable bedding, lovely design, food is great, special thanks to Ms. Caroline.
2023년 10월에 3박 숙박함
답변 제공: Sarova Stanley Team 님, 2023년 10월 21일
Dear Capt. Atef,Greetings from Sarova Stanley.Thank You for your feedback and rating.We look forward to welcome you back soon.

10/10 - 훌륭해요

Reena

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Sarova Stanley Team 님, 2023년 10월 18일
Dear Reena,Greetings from Sarova Stanley.Thank You for choosing us and for the rating.We look forward to welcome you back soon.

10/10 - 훌륭해요

sanjiv

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay before and after our safari. Staff was very friendly!
2023년 10월에 1박 숙박함
답변 제공: Sarova Stanley Team 님, 2023년 10월 18일
Dear Sanjiv,Greetings from Sarova Stanley.Thank you for choosing us. We are glad that you enjoyed your stay and we look forward to welcome you back soon.

10/10 - 훌륭해요

Emmanuel

2023년 10월에 4박 숙박함
답변 제공: Job 님, 2023년 11월 3일
Dear Emmanuel,Thanks for recently staying with us. We appreciate your 5 out of 5 rating of our hotel. We look forward to being of service to you again in the not-so-distant future.Kind regards,Job Andove

10/10 - 훌륭해요

Byron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The most amazing quality of the Sarova Stanley is the outstanding customer service provided by the staff. The hotel is in a great location in Nairobi and the hotel itself is historic and well kept. We re-booked to stay another day before we left Kenya because we enjoyed our stay so very much. I would highly recommend the Sarova Stanley to anyone travelling to Nairobi.
2023년 10월에 2박 숙박함
답변 제공: Job 님, 2023년 10월 12일
Dear Byron,Greetings from Sarova Stanley. We greatly appreciate your time spent to share feedback with us. We are delighted that our staff were hospitable and our location served you. It is amazing that our heritage story impressed you. We are gratefull that you chose to stay with us a second time and look forward to hosting you again when you visit Nairobi.Kind regards,Job Andove

8/10 - 좋아요

Ulrich Franz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Die Unterkunft ist grundsätzlich zu empfehlen. Leider hat an allen drei Tagen meines Aufenthaltes die Internetverbindung nicht wirklich funktioniert.
2023년 8월에 3박 숙박함
답변 제공: Jesse Saitoti 님, 2023년 10월 5일
Lieber Ulrich,Wir danken Ihnen, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir bedauern die schlechte Internetverbindung während Ihres Aufenthaltes sehr. Seitdem haben wir in allen Hotelzimmern individuelle Router installiert und die WLAN-Verbindung ist jetzt sehr stabil.Wir möchten, dass Sie uns noch einmal die Chance geben, Ihr Feedback zu schätzen, während wir weiterhin unsere erfrischende afrikanische Gastfreundschaft anbieten.Mit freundlichen Grüße,Jesse Saitoti