6/10 - 괜찮아요
Payman
연인과의 여행
2026년 1월 30일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is an Inn, not a hotel as a front desk staff, etc. There is a manager on duty that runs the hotel. On our second day the hotel called and said that they needed access to the roof from our room, We asked for 15 minutes as we were woken up. There was a knock 5 minutes later and I was told that some rooms didn't have hot water thus they needed access that minute. She took about 15 minutes to repair the item and left. That same afternoon a crew of 3 showed up without permission or prior heads up to repair the pump on said water heater. The hotel asked if they could offer us soda for the inconvenience. In this case and perhaps only in this case there was a failure to enhance a customer experience or rather lack there of.
Payman
2026년 1월에 4박 숙박함