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The Pontchartrain Hotel

4.0 star property
Savor American cuisine at three on-site restaurants or unwind with a drink at one of two bars, while handling business needs with convenient services

Choose dates to view prices

The Pontchartrain Hotel sits on Magazine Street, offering a stylish retreat with multiple dining options serving American flavors. Guests connect via in-room WiFi, utilize practical laundry services, and benefit from time-saving express check-out procedures.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is ₩160,399
₩224,593 total
includes taxes & fees
Apr 5 - Apr 6

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room (Product API Enablement)

Premium bedding, minibar, in-room safe, individually decorated

Room (Product API Enablement)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Hair dryer
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Clio King)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Clio King)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Calliope King Suite)

Superior Suite, 1 King Bed (Calliope King Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 King Bed (Calliope King Suite)

8.0 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Separate bedroom
Hair dryer
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Erato Double)

Standard Room, 2 Double Beds (Erato Double) | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Double Beds (Erato Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Clio King City View)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View (Clio King City View)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Clio King Accessible)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Clio King Accessible)

7.6 out of 10
Good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

Deluxe Room, 2 Queen Beds (Euterpe Two Queen) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Multiple Beds (Thalia Family Suite)

Superior Suite, Multiple Beds (Thalia Family Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, Multiple Beds (Thalia Family Suite)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Separate bedroom
Hair dryer
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Separate bedroom
Hair dryer
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Lower Garden District neighborhood, The Pontchartrain Hotel is connected to a rail/subway station. Magazine Street and Jackson Square are notable landmarks and Audubon Zoo is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Visit our New Orleans travel guide
Map
2031 St. Charles Avenue, New Orleans, LA, 70130

What's nearby

  • Antique hitching posts on Magazine Street in Uptown New Orleans, Louisiana
    Magazine Street
    8 min walk - 0.7 km
  • National World War II Museum which includes signage
    National World War II Museum
    16 min walk - 1.4 km
  • NewOrleans_SmoothieKingCenter_6076634-1
    Smoothie King Center
    2 min drive - 2.2 km
  • NewOrleans_MercedesBenzSuperdome_502026_02
    Caesars Superdome
    2 min drive - 2.2 km
  • NewOrleans_ErnestNMorialConventionCenter_6034967_05
    Ernest N. Morial Convention Center
    3 min drive - 2.2 km

Getting around

  • St. Charles at Josephine Stop
    1 min walk
  • New Orleans Union Passenger Terminal
    20 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY)
    20 min drive

Restaurants

  • Hot Tin
    1 min walk
  • Sportsman Corner Bar & Daiquiris
    9 min walk
  • HiVolt Coffee
    9 min walk
  • Lagniappe Bakehouse & Coffee
    8 min walk
  • Tacos & Beer
    6 min walk

About this property

The Pontchartrain Hotel

Upscale hotel near Magazine Street
Located close to National World War II Museum and Smoothie King Center, The Pontchartrain Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a porter/bellhop
  • Luggage storage, ATM/banking services, and a 24-hour front desk
  • Smoke-free premises, an elevator, and laundry services
  • Guest reviews say great things about the dining options, helpful staff, and location
Room features
All 106 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. Guest reviews highly rate the comfortable rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55.69 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bayou Bar
  • Hot Tin
  • Jack Rose
  • Silver Whistle Cafe

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Built in 1927
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Resort fee: USD 23.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pontchartrain Hotel New Orleans
Pontchartrain Hotel
Pontchartrain New Orleans
Pontchartrain
The Pontchartrain
The Pontchartrain Hotel Hotel
The Pontchartrain Hotel New Orleans
The Pontchartrain Hotel Hotel New Orleans

Frequently asked questions

Is The Pontchartrain Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Pontchartrain Hotel?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at The Pontchartrain Hotel on Apr 5, 2026 start from ₩160,399, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 55.69 per day.

What time is check-in at The Pontchartrain Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Pontchartrain Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Pontchartrain Hotel located?

Located in Lower Garden District, this hotel is within 1 mi (2 km) of Magazine Street and National World War II Museum. Ernest N. Morial Convention Center and Port of New Orleans are also within 2 mi (3 km). St. Charles at Josephine Stop and St. Charles at St. Andrew Stop are within a 2-minute walk.

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Reviews

The Pontchartrain Hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 647 out of 1006 reviews
Rating 8 - Good. 195 out of 1006 reviews
Rating 6 - Okay. 82 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 37 out of 1006 reviews

Reviews

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Lots of character in this place. Staff was VERY courteous.
Stayed 1 night in Feb 2026

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Charming room and great location in Garden District.
Stayed 1 night in Jan 2026

10/10 Excellent

Cara

Liked: Cleanliness, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Loved it all. The staff, Cedrion was amazing and made our stay comfortable and nice we wanted to brag on her and the front desk!
Stayed 1 night in Feb 2026

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Stylish hotel with nice comfortable rooms and a nice breakfast spot.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and wonderful friendly staff
Stayed 5 nights in Nov 2025

8/10 Good

Jill

Liked: Cleanliness, property conditions & facilities
Everyone was so polite. Great food and good service and location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Leah

The room was clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
The Pontchartrain Hotel provides a taste of New Orleans’ charm. Located in the Garden District, it's an easy walk to historic 19th-century mansions, oak-lined streets and shops and cafes. Our room had a New Orleans vibe.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic hotel with great restaurants, perfect location in the Garden District with very easy access to cable cars. Always my favorite place to stay in NOLA!
Stayed 3 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities
Beautiful hotel, friendly staff, and cool jazz music on Friday night!! Saturdays piano player.... not so much!!
Stayed 2 nights in Jan 2026

8/10 Good

robert

Liked: Cleanliness, amenities, property conditions & facilities
Nice Vintage vibe. Clean room. Huge bathroom with good shower.
Stayed 1 night in Jan 2026

10/10 Excellent

christina marie

Liked: Cleanliness, property conditions & facilities
The ambience and history of the Ponchartrain Hotel. It’s one of the reasons it’s so special. The location has perfect.
Stayed 4 nights in Dec 2025

8/10 Good

Melissa Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property in the most beautiful part of town. Street car stops directly in front of the hotel for easy transportation. On site restaurants are wonderful with other dinning options close by. View from Tin roof roof top bar is amazing!
Stayed 4 nights in Oct 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel 10 Room 9 Staff: Front desk Staff 9/10 Bell/Vallet Staff 9/10 Restaurant/Bar Staff 10/12 Loved the restaurant and jazz bar. Service everywhere was excellent. 💜🐊⚜️🎄❤️💚
Stayed 1 night in Dec 2025

10/10 Excellent

Margaretta

Liked: Cleanliness, staff & service, amenities
Great hospitality all around. Good vibes. Jazz at night is wonderful. Food and music perfect.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, clean room, and trolley right out front!
Stayed 2 nights in Oct 2025

10/10 Excellent

Stanley

Liked: Amenities
Great hotel. Great location. Staff was great.
Stayed 2 nights in Oct 2025

8/10 Good

Xiu Na

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very helpful and friendly at the hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Trudie

Liked: Cleanliness, staff & service, amenities
Beautiful clean room inn a historic hotel. Conveniently located on the St Charles Streetcar line!
Stayed 4 nights in Oct 2025

10/10 Excellent

Amanda L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is easily accessible to the Trolley and also very easily walked to must travel attractions and historical sights. Located within the must see old homes walking tours.
Stayed 2 nights in Oct 2025

8/10 Good

Ann

Liked: Staff & service
Property is showing its age. Great to have coffee shop, bar, lounge, dining room and rooftop bar on property.
Stayed 4 nights in Nov 2025

2/10 Terrible

courtney

Disliked: Cleanliness, amenities, property conditions & facilities
The first room they gave us was not cleaned by housekeeping. The entire hotel smelled odd. Our bed was comfy.
Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pontchartrain hotel is beautiful! Loved the vintage feel. Staff were always helpful. Trolley stop directly across the street from the hotel entrance. Bar upsatstaits and downstairs. Nice little breakfast restaurant as well
Stayed 3 nights in Nov 2025

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025