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햄프턴 인 뉴욕 타임스 스퀘어 여행 후기

2.5 out of 5
햄프턴 인 뉴욕 타임스 스퀘어
150 W 48th Street, New York, NY

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 966개 이용 후기 중 455개" "
평점 8 - 좋아요. 966개 이용 후기 중 253개" "
평점 6 - 괜찮아요. 966개 이용 후기 중 134개" "
평점 4 - 별로예요. 966개 이용 후기 중 73개" "
평점 2 - 너무 별로예요. 966개 이용 후기 중 51개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

2/10 - 너무 별로예요

sanggon

2024년 2월에 3박 숙박함
답변 제공: Operations Manager 님, 2024년 2월 27일
Thank you for choosing the Hampton Inn New York Times Square for your recent stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this occasion and we will keep your concerns in mind as we address our team.

10/10 - 훌륭해요

Kaushik

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Nice Hotel. Location is very good. Breakfast is awesome. Enjoyed staying there with family. Will visit again.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location!
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

shahnawaz

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really appreciate the free baggage storage option for the day after your check out. So you can enjoy your day luggage free and continue with your further journey.
2024년 5월에 4박 숙박함

8/10 - 좋아요

Bethany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are small but that’s expected for the location which was perfect being right off of Times Square! The only downside was the lack of cold AC in the rooms, the temperature wouldn’t go below 70 degrees at any point during our stay which is not great sleeping conditions.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Yelzhana

Everything is great!
2024년 5월에 2박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your experience with us since and we are glad to hear you enjoyed your stay. We are looking forward to welcoming you back next time your travels bring you to NYC.

10/10 - 훌륭해요

Ben

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is in a great spot that is very walkable to Times Square, and Broadway as well as plenty of other bars and restaurants. We found the hotel to be quite clean and modern. The elevator system is an absolute shamozle. Just go back to the old button system. Staff at check in were not very friendly. Doesn't hurt to smile every now and again. Rooms are very small but we were expecting that being NYC. They are however very smartly designed - no complaints there. Rooftop bar was awesome with a good vibe and nice bartenders.
2024년 5월에 2박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this occasion and will address you concerns with the team.

6/10 - 괜찮아요

Greg

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was a joke! Too many people in a small area. Bathrooms were downstairs also.
2024년 5월에 3박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this occasion and will address you concerns with the team.

6/10 - 괜찮아요

steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Location was great as it close to everything but morning breakfast was a zoo and food was average. Shower never got hot like warm at best. Elevator at morning was really slow
2024년 5월에 3박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this occasion and will address you concerns with the team.

8/10 - 좋아요

STEVEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, we were worried having read some of the reviews about the lifts/ breakfast queue/ aircon, none of which was an issue.
2024년 5월에 4박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this occasion and will address you concerns with the team.

2/10 - 너무 별로예요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Frustrating experience. A/C didn’t work. Very small rooms. Elevators were a nightmare. Took us 40” to get downstairs with our luggage. Breakfast buffet was good but very crowded. Area surrounding while convenient but not attractive.
2024년 5월에 1박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this occasion and will address you concerns with the team.

8/10 - 좋아요

Francisco

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Crowded
2024년 5월에 1박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

6/10 - 괜찮아요

Llakel

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
AC did not work properly; even after several attempts to fix it.
2024년 5월에 3박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

8/10 - 좋아요

Jan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
De airco was zeer lawaaierig en de kamers zijn aan de kleine kant.
2024년 5월에 7박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

8/10 - 좋아요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for first time travel to New York.
2024년 5월에 3박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

10/10 - 훌륭해요

Visna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Liked the fact that breakfast is included. Very clean. Rooms are not big, but, i wasn't there to hang out in the room. View from the patio bar on the roof, stunning. I would definitely stay there again.
2024년 5월에 4박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your experience with us since and we are glad to hear you enjoyed your stay. We are looking forward to welcoming you back next time your travels bring you to NYC.

10/10 - 훌륭해요

Mohammad 님, Sugar Land

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent Location!!
2024년 5월에 2박 숙박함
답변 제공: Jacqueline 님, 2024년 5월 24일
Hi Mohammad,Thank you for staying with us, we appreciate your feedback.

8/10 - 좋아요

Peter Jörg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Einzigartig ist die Nähe zum Time Square und Brodway. Um etwas zu erleben, geht man einfach vor die Tür. Mittendrin statt nur dabei!
2024년 5월에 5박 숙박함
답변 제공: Jacqueline 님, 2024년 5월 24일
Hi Peter,Thank you for staying with us, we appreciate your feedback.

4/10 - 별로예요

andrea

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Small room but functional and clean. Very noisy. Air con unable to switch off properly. Long queues to check in. Breakfast crowded and awful food choice. Avoid if vegan. Go to cafes around corner. Pizza shop opposite. Hotel right next to broadway and times square. Baggage man was really helpful when my booked car failed to arrive and got me a taxi to airport. Plan extra time as roadworks in and out manhatten to jfk awful. Bus around manhatten easy, use contactless card at entry, cheap and air conditioned. Need 3 hrs plus for met, lovely helpful staff. Guggenheim disappointing and staff rude. Moma excellent. New york is very polluted with car fumes and stinks. Avoid if bad chest.
2024년 5월에 3박 숙박함
답변 제공: Jacqueline 님, 2024년 5월 24일
Hi Andrea,We apologies for all the inconvenience, we appreciate your feedback

10/10 - 훌륭해요

Vanessa

연인과의 여행
좋아요: 편의 시설/서비스
This felt way more than 2 stars! Great breakfast and facilities
2024년 5월에 3박 숙박함
답변 제공: Jacqueline 님, 2024년 5월 24일
Hi Vanessa,Thank you for staying with us, we appreciate your feedback.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Ramon Emilio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
La ubicación es espectacular, a 1 cuadra de Times Square y muchas opciones de salidas de tren lo que facilita la movilidad. El unico tema es la espera en los ascensores que puede durar hasta 5 minutos o mas.
2024년 5월에 2박 숙박함
답변 제공: Jacqueline 님, 2024년 5월 24일
Hi Ramon,Thank you for staying with us, we appreciate your feedback.

6/10 - 괜찮아요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 4박 숙박함
답변 제공: Jacqueline 님, 2024년 5월 24일
Hi Nancy,Thank you for staying with us, we appreciate your feedback.

8/10 - 좋아요

Tania

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous location right in the heart of Times Square. Central location to all the major attractions and Subway. Rooms were very small and breakfast was adequate. Housekeeping was every other day but on demand as well.
2024년 5월에 7박 숙박함
답변 제공: Da'Von 님, 2024년 5월 23일
Thank you for providing feedback regarding your recent stay at our property. We appreciate you for taking the time to share your experience. We hope to welcome you again in the future.

10/10 - 훌륭해요

halil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Jacqueline 님, 2024년 5월 24일
Hi Halil,Thank you for staying with us, we appreciate your feedback,

10/10 - 훌륭해요

Kyle

단체 여행
좋아요: 편의 시설/서비스
This hotel is great. Amazing location (a bit busy and in the heart of the action - but you’re literally 3 mins away from everything touristy in the Times Square area). All the staff were kind, friendly, and knowledgeable. Special shout out to Aaron - Michael. Everyone was great, he just happened to be the agent to check us in and out, and hooked us up with a great room and early check in. Elevators at this hotel are big and fast - a rare treat for a NYC hotel. A bit of delay (the most minor delay I’ve ever seen in the city) in the morning for breakfast (expected) but that’s the only time. Breakfast is slightly below average quality for a hotel breakfast - but it’s free and it works so no complaints from us. Room was a decent size for NYC, was recently renovated/modernized/built and was very clean!
2024년 5월에 3박 숙박함
답변 제공: Da'Von 님, 2024년 5월 23일
Thank you for taking the time to share details regarding your recent stay at our property. We will be sure to share your feedback with Aaron and the rest of the team. We appreciate you for staying with us and hope to welcome you again during your next visit to New York City!

10/10 - 훌륭해요

Cecilia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Accessibility.
2024년 5월에 3박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your experience with us since and we are glad to hear you enjoyed your stay. We are looking forward to welcoming you back next time your travels bring you to NYC.

10/10 - 훌륭해요

Marc

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Manque d'information à l'arrivée sur le fonctionnement des ascenseur, l'existence d'une salle de fitness, l'existence d'une seconde salle en sous-sol pour les petits-déjeuners, l'existence d'un bar en roof-top
2024년 5월에 7박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your experience with us since and we are glad to hear you enjoyed your stay. We are looking forward to welcoming you back next time your travels bring you to NYC.

8/10 - 좋아요

Jeannine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

4/10 - 별로예요

Katherine

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ac didn’t work. Promised to fix before we got back from our evening. Didn’t. Had to delay getting ready for bed by at least an hour before fixed. Still never got below 70.
2024년 5월에 1박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 25일
Thank you for choosing the Hampton Inn New York for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this particular occasion and we will share your concerns with our team.

8/10 - 좋아요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room
2024년 5월에 2박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

6/10 - 괜찮아요

Peter

가족 여행
별로예요: 숙박 시설 상태 및 시설
Breakfasts ar not good, now places for everyone and that in 2024!!!!
2024년 5월에 13박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 25일
Thank you for choosing the Hampton Inn New York for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this particular occasion and we will share your concerns with our team.

8/10 - 좋아요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staff was excellent! Friendly and very welcoming. The room was a little warm couldn’t seem to get the temperature lower to cool it down other than that a great stay!
2024년 5월에 2박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was extremely clean. Bathroom was extremely clean. Staff were pleasant, friendly and helpful. Breakfast was delicious with a nice variety. Would definitely stay again.
2024년 5월에 3박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your experience with us since and we are glad to hear you enjoyed your stay. We are looking forward to welcoming you back next time your travels bring you to NYC.

4/10 - 별로예요

ariana

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Those elevators are difficult
2024년 3월에 3박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 25일
Thank you for choosing the Hampton Inn New York for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this particular occasion and we will share your concerns with our team.

10/10 - 훌륭해요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rapido seguro limpio y cerca de todo
2024년 5월에 2박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your experience with us since and we are glad to hear you enjoyed your stay. We are looking forward to welcoming you back next time your travels bring you to NYC.

8/10 - 좋아요

Ronni

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Busy and humming place. Well priced great midtown location if that’s where you want to be.
2024년 5월에 2박 숙박함
답변 제공: Da'Von 님, 2024년 5월 18일
Thank you for providing feedback regarding your recent stay at our property. We thank you for staying with us and hope to welcome you again in the near future!

2/10 - 너무 별로예요

Salumu

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Not value for money.Small rooms but too expensive.Breakfast terrible and not enough places to seat.Elevators not user friendly, poor assistance from staffs.No washroom in the lobby, had to walk downstairs to use a smelly washroom.Worse hotel ever though at good location for errands.
2024년 5월에 1박 숙박함
답변 제공: Da'Von 님, 2024년 5월 18일
Thank you for providing feedback regarding your recent stay. Your comments will be shared with our executive team. Thank you for staying with us.

8/10 - 좋아요

Durim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 5월에 5박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

8/10 - 좋아요

Jenni

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I truly enjoyed staying here during my trip to NYC, it was very accessible to get to Times Square/ all the arounding areas!! Would definitely recommend to stay for another trip :)
2024년 5월에 2박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We hope to welcome you back next time your travels bring you back to NYC.

8/10 - 좋아요

Marineuza

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
O local do café da manhã é razoável e não existe um lugar para os hospedes aguardarem próximo à recepção! Nota 8!
2024년 5월에 3박 숙박함
답변 제공: Da'Von 님, 2024년 5월 15일
Obrigado por compartilhar seus comentários. Pedimos desculpas pelo inconveniente causado pela disposição dos assentos na área de café da manhã. Seus comentários serão compartilhados com nossa equipe executiva. Obrigado por ficar conosco, esperamos recebê-lo novamente.

6/10 - 괜찮아요

Yudith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 25일
Thank you for choosing the Hampton Inn New York for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this particular occasion and we will share your concerns with our team.

10/10 - 훌륭해요

Elisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Strutta nuova,letti comodi,ottima colazione a buffet. Da consigliare
2024년 5월에 5박 숙박함
답변 제공: Da'Von 님, 2024년 5월 15일
Gracias por sus comentarios y amables palabras. ¡Esperamos darle la bienvenida nuevamente en un futuro cercano!

8/10 - 좋아요

ISRAEL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un lugar que es muy adecuado para viajar a Nueva York. Desayuno completo para iniciar fuerte el día y una cama cómoda y silenciosa para descansar y prepararte para continuar
2024년 4월에 9박 숙박함
답변 제공: Da'Von 님, 2024년 5월 15일
Gracias por sus comentarios positivos sobre su reciente estadía en nuestra propiedad. ¡Esperamos darle la bienvenida nuevamente durante su próximo viaje a Nueva York!

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 5월에 5박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 27일
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time you share your experience with us since and we are glad to hear you enjoyed your stay. We are looking forward to welcoming you back next time your travels bring you to NYC.

10/10 - 훌륭해요

Jolee

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was clean and the staff we nice. We were able to walk around outside with the kids and had plenty of places and stores to go with them. The hotel Parking for us was definitely a huge help. The only issues we had were the elevators were hard to get and always packed. Also the breakfast buffet was a complete mess. Everyone was as cutting in front and pushing us out of the way. It took a long time to get the coffee and food refilled once it was empty. They need some kind of system for that.
2024년 5월에 1박 숙박함
답변 제공: Jacqueline 님, 2024년 5월 24일
Hi Jolee,Thank you for staying with us, we appreciate your feedback. We hope to see you back again!

8/10 - 좋아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff at this property were amazing. They were extremely helpful and about all things NYC. The biggest negative is the AC in the room was not effective leading to very warm and uncomfortable conditions during the stay.
2024년 5월에 2박 숙박함
답변 제공: Jacqueline 님, 2024년 5월 12일
Hi Brian,Thank you for staying with us, we appreciate your feedback.

10/10 - 훌륭해요

Gabrielle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great placement and staff
2024년 3월에 3박 숙박함
답변 제공: Jacqueline 님, 2024년 5월 12일
Hi Gabrielle,Thank you for staying with us, we appreciate your feedback.

8/10 - 좋아요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was in a very convenient location.
2024년 5월에 3박 숙박함
답변 제공: Jacqueline 님, 2024년 5월 12일
Hi Shannon,Thank you for staying with us, we appreciate your feedback.

6/10 - 괜찮아요

Donatella

가족 여행
좋아요: 청결 상태
Hote nuovo,pulito ma molto grande.La mattina nelle ore dedicate alla colazione i tavoli erano pochissimi rispetto all’affluenza dei clienti e bisognava aspettare molto prima di trovare un posto per sedersi.La colazione era abbondante come quantità ma scarsa di varietà e di qualità.I 4 ascensori presenti nella struttura sono troppi pochi per le dimensioni di una struttura con 37 piani.
2024년 4월에 8박 숙박함
답변 제공: Operations Manager 님, 2024년 5월 25일
Thank you for choosing the Hampton Inn New York for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this particular occasion and we will share your concerns with our team.