Dear Jungsun, We sincerely apologize for the distressing issues you experienced during your stay with us. Your feedback is valuable, and we're genuinely sorry for the billing error and for any inefficiencies with the elevator and cleaning service. Additionally, we regret the issue regarding the blind in your room. Rest assured, we'll address these issues with our team to ensure such matters are not repeated. We appreciate your feedback and hope to welcome you back and regain your trust in the future.Best regards, Justin SchultzAssistant General Manager

Dear Guest, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Hyatt Place New York/Chelsea. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thanks for choosing us for your time in NYC; we hope to see you again soon.Best regards, Justin Schultz,Assistant General Manager,Hyatt Place Chelsea

Dear JIN, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Hyatt Place New York/Chelsea!Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Greetings from Hyatt Place Chelsea, Thank you for your feedback! We hope to see you again on your next visit. Take care!

Thank you!

Thank you, Joonho! We are glad you enjoyed your stay!

Dear Martin, We are delighted you chose to stay with us at Hyatt Place New York/Chelsea. We are glad you enjoyed your time with us, and it is particularly gratifying to read your outstanding remarks about Justin's impeccable service. His commitment truly exemplifies the service standards we strive to deliver. We loved accommodating you and hope for the opportunity to welcome you back soon.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Rahul, Thank you for including Hyatt Place New York/Chelsea in your travel plans! We appreciate your kind rating and hope you had an overall enjoyable experience. However, we apologize for any inconvenience you experienced with the elevators. Your feedback is valuable to us, and we will address this issue to ensure a smoother stay for future guests. Your total satisfaction remains our top priority, and we hope to have you back again soon.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Hong, We appreciate your outstanding feedback about your experience at Hyatt Place New York/Chelsea. Providing impeccable service is our top priority, and we are delighted to read that you recognized the devoted efforts of our staff members. Your kind words will be shared with our team, and they serve as an encouragement to all of us. We look forward to welcoming you back whenever you return to New York City.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Bruce, Thank you for choosing our hotel and sharing your candid review. It is disheartening to read that the elevator wait times greatly impacted your experience. We understand how frustrating it must have been, especially during peak hours, and we apologize for any inconvenience. Although we are continually working to ensure a smooth and seamless experience for every guest, we will address this internally for enhancements. Your feedback is invaluable as it helps us identify areas for improvement. Your total satisfaction is our utmost priority, and we hope you will give us another opportunity to provide you with the fulfilling visit you deserve.Best regards, Justin SchultzAssistant General Manager

Dear Bruce, Thank you for choosing our hotel and sharing your candid review. It is disheartening to read that the elevator wait times greatly impacted your experience. We understand how frustrating it must have been, especially during peak hours, and we apologize for any inconvenience. Although we are continually working to ensure a smooth and seamless experience for every guest, we will address this internally for enhancements. Your feedback is invaluable as it helps us identify areas for improvement. Your total satisfaction is our utmost priority, and we hope you will give us another opportunity to provide you with the fulfilling visit you deserve.Best regards, Justin SchultzAssistant General Manager

Dear Erin, Thank you for your feedback. We are delighted you enjoyed your stay at Hyatt Place New York/Chelsea. We appreciate your patience regarding the elevators and are continuously working to improve our services. We hope to welcome you back for an even better experience in the future.Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Daniela, Thanks for the outstanding rating! We are delighted your time at Hyatt Place New York/Chelsea was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Constantine, Thank you for your recent stay at the Hyatt Place New York/Chelsea and your very kind review! We were thrilled to read how much you enjoyed your time with us, especially your compliments about our breakfast buffet and devoted associates, which made the highlights of your stay. We will share your gracious comments with them and thank them personally for what they are doing daily. However, we regret knowing about any inconvenience you faced while using our elevators. Thank you once more for taking the time to write a review, and we look forward to welcoming you again very soon.Best regards,Justin SchultzAssistant General ManagerHyatt Place Chelsea

Dear Patti, Thank you for your wonderful words regarding your stay at the Hyatt Place New York/Chelsea. It was a pleasure to read that we exceeded your expectations with our spacious and clean accommodations and attentive hospitality by our associates. We strive daily to provide the best service possible for all our guests; we will enjoy sharing your kind remarks with our helpful staff. We are glad that we were able to provide you with an outstanding experience throughout your stay, and we love knowing you plan to return.Best regards,Justin SchultzAssistant General ManagerHyatt Place Chelsea

Dear Kirby, Thank you for choosing Hyatt Place New York/Chelsea. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best regards,Justin SchultzAssistant General ManagerHyatt Place Chelsea

Dear Noor, Thank you for your positive feedback on Hyatt Place New York/Chelsea! We are glad our location was convenient for everything you wanted to do on this visit. It is lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. We apologize for the inconvenience with the elevators during breakfast time and appreciate your understanding. Your comments are valuable, and we'll work on improving this aspect. We look forward to welcoming you back for another great stay!Best regards, Justin Schultz,Assistant General Manager,Hyatt Place Chelsea

Dear Anne, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hyatt Place New York/Chelsea. We look forward to your return and wish you all the best with your future travels.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Jacqlyn, Thank you for your excellent review of Hyatt Place New York/Chelsea! We are thrilled you enjoyed the beautiful views, and our convenient proximity to the subway enhanced your stay. It was a pleasure hosting you, and we look forward to welcoming you back for another great stay soon!Best regards, Justin Schultz,Assistant General Manager,Hyatt Place Chelsea

Dear Kazuhiro, Thank you for your feedback on Hyatt Place New York/Chelsea. We're glad you joined us for breakfast. We appreciate your patience during busy times and will continue to improve our service. We hope to see you again soon for another enjoyable experience!Best regards, Justin Schultz,Assistant General Manager,Hyatt Place Chelsea

Dear leila, Thank you for your wonderful feedback! We are thrilled that you appreciated the beauty of Hyatt Place New York/Chelsea. Your satisfaction is our priority, and we hope you continue to enjoy many aspects of our hotel. We look forward to welcoming you back for another memorable stay!Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Stephanie, Thank you for your loyalty and positive feedback! We are glad you found Hyatt Place New York/Chelsea suitable for your getaway. Our team strives to ensure a pleasant experience, so we love knowing you continue to enjoy our hospitality and comfortable accommodations. We appreciate your observations about the area and look forward to welcoming you back soon!Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Lise, Thank you for your feedback regarding elevator efficiency at Hyatt Place New York/Chelsea. We are actively addressing this to improve your experience. We hope your overall stay was enjoyable and look forward to welcoming you back soon for an enhanced experience.Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Catherine, Thank you for your feedback about our prime location at Hyatt Place New York/Chelsea. Our team takes immense pride in creating a fresh and inviting atmosphere and exceptional service for all our guests. Your review serves as motivation to keep up the great work! It was our pleasure hosting you, and we can't wait to welcome you back for another fantastic stay.Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Joseph, Thank you for your positive feedback! We're thrilled to hear you enjoyed our prime location and had an excellent experience at Hyatt Place New York/Chelsea. Our aim is to provide exceptional stays for our guests, and we are glad to have exceeded your expectations. We look forward to welcoming you back soon!Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Yang, We appreciate you taking the time to leave feedback regarding your experience at Hyatt Place New York/Chelsea. It is a pleasure to see your generous rating, and we hope you had a great experience overall. However, we regret the room's size fell short of your expectations. Despite this, we hope you were able to enjoy other aspects of your stay. We appreciate your insights, as we always want to know how we can enhance our guests' comfort and satisfaction. We look forward to the opportunity to welcome you back for a more outstanding visit in the future.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Ylorie, Thank you for highlighting your experience at our hotel. We're pleased you enjoyed the stunning views from our high floors, the tasty bar food, and the relaxing atmosphere of our rooftop. Our convenient location with street parking and nearby amenities adds to the overall experience. We look forward to welcoming you back for another enjoyable stay at Hyatt Place New York/Chelsea!Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Ettore, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing an enjoyable experience for our guests. We enjoyed having you as our guest and look forward to welcoming you back to Hyatt Place New York/Chelsea soon!Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Renae, Thank you for your positive feedback about your experience at Hyatt Place New York/Chelsea! We are delighted you had a seamless check-in and check-out experience and appreciate our comfortable room. While we apologize for any noise concerns, we're pleased your overall stay was enjoyable. We look forward to welcoming you back for another pleasant visit soon!Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Haycha, Thank you for the fantastic rating and for the generous comments about your time at Hyatt Place New York/Chelsea. We are pleased to read that you found our accommodations clean and enjoyed the smooth check-in process. The view of the Empire State Building from our hotel is indeed a highlight for many guests, and we're glad it added to your enjoyment. Further, we are happy our convenient location contributed to your satisfaction. We do apologize for the unforeseen situation you faced with parking and regret any inconvenience caused by the conditions surrounding our area. We hope this did not keep you from enjoying all that our vibrant city has to offer, and we look forward to welcoming you back for another fulfilling stay in the future.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Stephanie, Thank you for your positive feedback about Hyatt Place New York/Chelsea! We are delighted you appreciated our excellent location and our commitment to cleanliness and safety. Your satisfaction is our top priority. We look forward to welcoming you back for another enjoyable stay in the heart of New York City!Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Amanda, We greatly appreciate you taking the time to provide your generous review. It is heartwarming to be considered your favorite place to stay in Manhattan! Your patronage means the world to us, and we can't wait to have you back soon.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Kayla, Thank you for taking the time to leave your rating! It is rewarding to learn that you enjoyed your time at Hyatt Place New York/Chelsea! We look forward to hosting you again soon for another great experience. Have a wonderful day!Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear France, Thank you for your feedback on your recent stay at Hyatt Place New York/Chelsea! We appreciate you letting us know our associates went over and beyond in handling your requests. Your comfort is important to us, and we look forward to hosting you again for another enjoyable experience.Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Danielle, Thank you for the thoughtful feedback regarding your time at Hyatt Place New York/Chelsea. We're delighted to see that you found our location convenient for accessing the metro and exploring attractions like the High Line. Providing attentive service and clean accommodations is our priority, and we're glad that our devoted team members made this happen for you. Additionally, We are happy to know that you enjoyed our complimentary breakfast offerings. We appreciate you being our guest and hope to continue serving you whenever you return to New York City.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear MaryAnn, Thank you for sharing your experience at Hyatt Place New York/Chelsea. We're delighted to know that you found us to be an ideal option for your weekend trip to NYC. Our convenient location near the Hudson River and various attractions indeed makes exploring the city more accessible. We're also pleased that you enjoyed our immaculate rooms and devoted guest services. It will be a pleasure to pass along your compliments to our team members. We loved hosting your visit and look forward to your return.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Laurel, We appreciate you staying with Hyatt Place New York/Chelsea and sharing your excellent review. We are thrilled our breathtaking city views contributed to your enjoyment. We love providing our guests with exceptional experiences and hope to have the pleasure of hosting you again soon.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Rodrigo, Thank you for staying with us and sharing your review. We are glad you enjoyed our hotel's convenient location, with easy access to nearby subway stations. While we understand that room sizes in New York are cozier compared to other places, we apologize if this impacted your comfort during your stay. Your comments are valuable to us as we continually strive to provide comfortable accommodations for all our guests. We appreciate you being our guest and hope to welcome you back in the future.Best regards, Justin SchultzAssistant General Manager

Dear Oliver, Thank you for choosing Hyatt Place New York/Chelsea and taking the time to post your kind review. It's fantastic to see that you appreciated our continued efforts to maintain an immaculate and satisfying atmosphere for our guests. We're also pleased you enjoyed the included breakfast and found the selection to your liking, although we apologize for any inconvenience caused by the crowds. Your comments are valuable to us as we continually strive to enhance our guest experience. It was a pleasure accommodating you, and we hope to welcome you back for another pleasant stay in the future.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Stacey, Thank you for reviewing your stay with us. It is nice to read that you enjoyed the view and appreciated our prime location. However, we regret any inconvenience caused by the size of the room. Additionally, we apologize for any confusion you experienced with our parking. Your comments are valued, as we always want to know how we can enhance our guests' experiences. We will review your insights internally to ensure a more convenient and satisfying visit for our future guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards, Justin SchultzAssistant General Manager

Dear Katy, Thank you for choosing us and sharing your thoughtful review. We apologize for the elevator waiting time and noise disturbances you encountered. Additionally, we regret that our room size fell short of your expectations. While we strive to provide a seamless stay for all guests, we are sorry for any inconvenience you experienced. Your comments will be shared with our team, as we always want to know how we can enhance our guests' satisfaction. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards, Justin SchultzAssistant General Manager

Dear Faris, Thank you for taking the time to leave your generous review! It is rewarding to see that you enjoyed your time at Hyatt Place New York/Chelsea. We look forward to hosting you again soon for another great experience. Have a wonderful day!Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Mayuresh, Thank you for reviewing your experience at our hotel. We are glad that you appreciated our convenient and safe location, as well as the stunning skyline view from your room. However, we regret to learn that the rooms' layout fell short of your expectations and apologize for the oversight regarding the TV. Please accept our sincerest apologies for any inconvenience these issues may have caused during your stay. Your feedback is invaluable to us, and we will address these concerns to ensure our guests have a more comfortable experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay in the future.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Valerie, Thank you for choosing Hyatt Place New York/Chelsea. Our team strives to deliver a homelike stay with seamless service and accommodations, and your kind remarks about our staff are greatly appreciated. We are committed to ensuring a welcoming environment for our guests and are pleased to know we are succeeding. It was a pleasure hosting you, and we hope to welcome you back soon.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Louie, Thank you for sharing your delightful experience at Hyatt Place New York/Chelsea. We're pleased to see that you had an enjoyable time with us and that you appreciated our breakfast offerings. Your kind feedback made our day, and we look forward to welcoming you back to our hotel for another exceptional stay soon.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Volker, Thank you for the excellent review regarding your recent stay at Hyatt Place New York/Chelsea. We are genuinely pleased that you enjoyed our breakfast offerings. Moreover, we are pleased our convenient location and impeccable hospitality contributed to your satisfaction. We strive to create a positive and memorable experience for all our guests, and your kind words serve as motivation for our team. Thank you for choosing us, and we hope to welcome you back for another enjoyable visit in the future.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

Dear Anthony, We appreciate your feedback and apologize for the challenges you faced during your stay. Ensuring accessibility and convenience for all guests is paramount to us, and we regret any inconvenience caused. Your comments regarding the room size and housekeeping are duly noted, and we will address them promptly. We apologize for any oversight regarding the deposit. Our system automatically releases this hold the moment you check out; however, the authorization of the funds depends on your banking institution. This can take up to two to three weeks. Thank you for choosing us, and we hope to provide you with an improved experience in the future.Best regards, Justin Schultz,Assistant General Manager

Dear Danielle, Thank you for mentioning the pleasant interactions you had with our staff during your stay with us. They work hard to make each guest’s visit exceptional; therefore, we appreciate the recognition of their efforts. Your compliments serve as encouragement to all of us. We look forward to welcoming you back soon for another delightful visit to Hyatt Place New York/Chelsea!Best regards, Justin Schultz,Assistant General Manager,Hyatt Place Chelsea

Dear Emily, It's great to hear you found the room at Hyatt Place New York/Chelsea spacious despite the typical size constraints in NYC hotels. We aim to provide comfortable accommodations despite the urban setting. Your comment about the housekeeping cart is duly noted, and we'll address it to enhance our guests' comfort. We hope to welcome you back for an even more enjoyable experience soon!Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

Dear Nathalie, We regret to read that your stay was anything other than the perfect experience we strive to deliver. While we are glad our location served your needs, we apologize for failing to meet your expectations in the outlined areas. We have duly noted your remarks regarding our breakfast and rooms' layout. We are committed to enhancing our guests' experiences and will review these matters internally to ensure a more fulfilling visit for our future guests. Your feedback is invaluable to us, and we hope you will give us another opportunity to exceed your expectations on your next visit.Best regards, Justin Schultz,Assistant General Manager