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Eddie the doorman remembers me, the staff is cheerful and efficient and the room never disappoints. The bar and restaurant are great too. It’s a nice boutique experience whenever I stay there

As people who actively seek the experience of places with history, vintage architecture, warm, eclectic design and setting, and easy walking to and from, the Hotel Chelsea was for us! Appreciative of its iconic status attached to the journeys of so many iconic artists, we reveled in the ambiance and energy of the place, imagining the goings-on that must have transpired in whatever room or area we were in! As for our room, we loved the warmth and artistry of it (stained glass, the beautiful—and...

A couple of little complaints. Minor, but would have expected a hotel of this caliber to have complimentary hand cream and chocolates on your pillow at night. Otherwise, a beautiful hotel, great restaurant, very friendly and helpful staff.

Clean hotel, easy check in, friendly staff, great lounge with snacks and coffee. Perfect location.

I would recommend this place to anyone visiting New York! Staff were wonderful, rooms were great (ac worked great and was cold, they were SUPER clean and all the things we needed, beds were actually SUPER comfy), area is relatively quiet but very close and central to all the great places. 10/10

Outstanding location and service

Amazing staff and service, they made us feel extremely welcome and looked after

Hotel was great, good location just around Times Square and comfortable room and bathroom, staff was polite… the only complaint was at the checkout I was about to book an uber to the airport for $120 (total with tolls) and the lady in the staff told us we could use the taxi outside the hotel and they will charge us the same $120.. on the way to the airport the driver told us the tolls were not included nor the taxes and tip, we ended paying $145 instead of the $120 and I think the hotel staff...

Great location

Me gustó la ubicación ,el hotel está bien.limpio y buena atención.

Had a fabulous stay at Ace. Super cool vibe, helpful and responsive staff, and an awesome corner room with remarkable views.

Best service ever

Beautiful views of the park. Staff could not be more helpful and kind. Would stay there again

The Four Seasons NYC was absolutely amazing! The room was huge and fabulous, and the service was over the top! The location was within walking distance to Central Park, Times Square, and the Macy’s Thanksgiving Day parade. My family of 4 had a wonderful time!

The Peninsula is everything you'd expect from a five star hotel, but more. The service was next level. My wife left something incredibly important to her health in the refrigerator. We realized it when we're at the Newark Airport. I contacted the hotel and the night manager actually drove to Newark airport with the package before our plane took off. Next level service doesn't say enough. Thank you Charlie!

Very spacious room, fantastic Keihl samples (replaced everyday), great linens and lots of towels, mints by bed, the works. Elevator operator a nice touch of class in this day and age. Only downside was lack of convenient local places to get bottle of soda morning or night (the hotel charges $8.00 in room bar…are they really maximizing profits at that ridiculous price?). Otherwise, great experience from an experienced luxury customer.

I really enjoyed my stay. If you're looking for a quiet place - this is not it, though. You can hear the street noise. It's New York, after all. Just mentioning this as I noticed it, but quickly got used to it. The location is great. Near subways, restaurants, Broadway. Almost everything is walking distance away. The room is good and a welcome respite from the busy-ness of the city, but we didn't spend much time in it, because there is just way too much to see and do and too little time.

We had a great stay here. The staff was very helpful and friendly and the location can’t be beat. So much great dining and great scenery.