Search Guest Houses in Niagara Falls - Western New York

"Very friendly staff. Room and hotel was clean. Valet option was an added bonus "

"Clean room breakfast parking "

"Everything was very nice and I look forward to going again"

"Nice area and room."

"It was perfect"

"The rooms are well kept smd the staff were wonderful..wish the beds were bigger"

"The room was spectacular for under $200 The View amazing king size bed extremely clean full bedroom chair couch computer desk 10x15 picture window hot tub and pool were spotless pool room staff amazing I incredible price to value worth it going back 100%"

"Nice breakfast. "

"Overall the hotel looked nice on the outside . We went to our room and I started to fill the hot tub up and there was black hair floating I don’t have black hair I emptied it I filled it again there was hair and maybe skin floating by this time we were grossed out . I emptied it again and had to wash it myself and filled it and then emptied it again to make sure it was clean . We had opened the fridge and there was 4 boxes of old takeout food who knows how long they were in there . There was a spider on corner of the bed in the sheet which it was probably there for like who knows how long . The outside of the hot tub was not clean . The bed was comfy and the bathroom was nice , but was black hair in the shower again wasn’t mine . Grabbed the wash cloths none had to call on my cell phone to get wash cloths . Went to grab the hair dryer and there was a black sock was not mine or my husbands . We decided to take a walk and walked down the stairs from the 3rd floor I noticed wallpaper ripped and black mold …… I just can’t . It completely ruined it for us . Oh and also we parked by the exit door so we could just go out of that and the doors were not locked !! We came back at 8:30 and still was not locked . These are side doors . Was not a good experience . "