“Dear Holiday Inn Express Management,
I wanted to share some feedback regarding our stay. We specifically chose Holiday Inn Express because we’ve consistently had great experiences, and as an IHG One Rewards member, we’ve come to expect a certain standard of service. Unfortunately, this stay was disappointing.
At breakfast, the pancake machine was out of service, there was no apple juice available (which my kids had been excited about), and several of the hot breakfast items were cold.
We also...
“Dear Holiday Inn Express Management,
I wanted to share some feedback regarding our stay. We specifically chose Holiday Inn Express because we’ve consistently had great experiences, and as an IHG One Rewards member, we’ve come to expect a certain standard of service. Unfortunately, this stay was disappointing.
At breakfast, the pancake machine was out of service, there was no apple juice available (which my kids had been excited about), and several of the hot breakfast items were cold.
We also...
Ashley