“Fantastic staff, lovely setting, nice dinners, great gym and comfortable beds. Disappointing breakfast and very unhappy that the hot tub and steam room were not working throughout our 3-day stay, and that we had not been informed in advance.”
“No air-conditioning. (Just in case you need it.) A fan was supplied in the room and like the room could do with a good clean. Dresser glass top you could see the dust laying on top. Chair provided also had food remains, hair and dust from previous guests. Bed matress should have been retired many ,many guests ago. Springs digging in and undulating as lay.
Bathroom was comparatively clean but also like the rest of the room very tired in appearance. Car park can be a little cramped, and can make...
“My mum and me had a wonderful stay at Pontlands Hotel. The staff are very friendly. The bedroom was nice and beds were comfortable. We had a good view out of our window and we were both very happy with the room. Breakfast was fantastic. The spa was great and made our trip. Also the restaurants in the hotel did fabulous food. There was a lovely atmosphere in the hotel and would highly recommend.
The parking is quite full when the spa is open but there is extra parking round the back near a...