Oldwick Vacations from ₩1,850,984

I'm torn. I have stayed at this property a number of times over the years on business. It's very clean, well located (5 minutes walk to Grand Central Station), quiet, modern and rooms are of a reasonable size. A lot to like. We stayed here for 3 nights on a family trip in early January. Unfortunately, I can't get past a few things: 1. The "Amenity fee" (which amounts to nearly $35 after tax) is a nuisance and unnecessary. Over 3 nights, that's just a $100 cash grab. If you need more revenue, include this in your base fee. The Vegas-style "resort fees" have spread like wildfire but doesn't mean this hotel has to do it too. 2. Upon arrival (at around noon), the front desk staff were indifferent to us. No acknowledgement of our presence at the desk (waiting patiently for them to finish whatever it was they were doing). No hello, no welcome... no warmth.. no customer service. It seemed like we were an inconvenience and - that, paired with the nuisance amenity fee - caused me to rethink whether my family should stay at the property. I travel extensively for business and stay at many hotels - my needs are very simple and I generally have low expectations. But.. the front desk team are the face of the property and set the tone for the stay! On the flipside, the bellhop was very friendly and responsive. We encountered staff in the elevators who were friendly and enthusiastic. My review would have been more positive had it not been for the awful check in experience.

Highly recommend. Staff went above and beyond to assist us with WiFi troubles, sending an engineer to our room (arriving within 5min) and resetting the router which was located in our ceiling. The breakfast buffet was also fantastic and well organized.

El personal es excelente y servicial. Se encuentra en un área muy bien ubicada. Losxteléfonos de los cuartos no estan conectados pero es porque aparentemente se encuentran remodelando.

Different from photos online

Staff was helpful. Snack room available for coffee and bags of ice, snacks for purchase. Room was clean, kitchen stocked with necessities to prepare meals. But…. One elevator was broken the entire time I was there. Waiting for the one elevator that did work was a nuisance and wasted a lot of time. Repairs were done shoddily. Door looked like it had been broken into and repairs were messy.