We would have liked to have fresh fruits and vegetables, for example something simple like fresh cucumber or salad greens. Also, the bar did not have all the liqueurs, although we were told that everything was available. In addition, the heating in the room was not working, and the television did not work either. The internet was very poor, even on mobile phones.
Another “great” suggestion from them was to offer us a restaurant for the evening, which was supposedly open from, for example, 4:00 to 8:00 pm. However, there was only one person working there, who was the bartender, the waiter, and essentially the entire service staff. This was very strange. Possibly, this is why there were no other guests in the restaurant. Because of this, we had to wait a long time to be served, to receive our food, and even to pay the bill.
We would also like to share our opinion regarding the restaurant menu. There were two menu brochures: some items were listed in one, and other items were missing in the other. When we tried to place an order, we were told, “Oh, you took the wrong menu — you were supposed to choose from this one, and there is nothing available to order from the other.” This was how it turned out in the end.
Regarding the hot springs, everything itself was wonderful.
