6/10 - 괜찮아요
Regina
아이를 동반한 가족 여행
2025년 12월 31일
별로예요: 편의 시설/서비스
My stay at the resort was just **average**. The facilities feel quite **outdated** and it seems to be **understaffed**, which is understandable given the post-Covid landscape. Upon check-in, I was frustrated to find that our room was missing several essential toiletries. While they claim to provide room service every third day, it wasn't until our fourth day that we returned to a cleaned room. I wasn't even aware we were supposed to receive bar soap until the staff arrived.
On a positive note, the staff were consistently **friendly** and responsive to my requests. However, it became a daily hassle to ask for basic supplies like toilet paper, tissue, soap, shampoo, and towels, which felt unnecessary considering the nightly rate.
The dining experience was also disappointing. The restaurant, Z's, only operates for brunch on weekends and the quality didn’t justify the price. The food was often left sitting in metal heat containers, resulting in dishes that were wilted, overcooked, or mushy. To add to the frustration, I was charged separately for coffee and orange juice, making the brunch for two quite pricey at over $33 for adults and $29 for a child.
The bakery located at the front of the resort has good offerings but closes at 3 PM. While it has a French-inspired menu with items like ham and cheese croissants, scones, specialty coffees, and breakfast burritos, it lacks variety if you need something more than just a snack.
The lobby provided guests with iced water and cups.
Regina
2025년 12월에 5박 숙박함
