“My wife and I stayed at the Copthorne, it is situated within a retail park easy to get to from the M4. Stayed two nights, the room was basic reminding me of the 90's, it was clean, there was tea/coffee facilities, ironing board, TV that was temperamental, fridge and a comfortable bed. Although shown as a FOUR star, it really is THREE. There was no safe, no air con, no tissues and no pen or notepad. Ryan checked us in and he was full of information, a credit to the hotel. One of the pillows was...
“False information. This hotel is no good for people with walking problems the car parking is terrible and telling people to park outside where people were getting parking tickets. There is no breakfast as advertised we was offered the cottage room that was up 50 stairs.. they offered us a replacement as the stairs were dangerous. And I use a walking stick by that time. I wasn't dragging my suitcase back down. Staff did not care. We had 2 pillows and I chair. In the room.. we stayed 4...
“Lovely to meet Bernadette on Reception at check-in, we happened to share the same birthday. Very informative and helpful.
I checked into a privilege room on the top floor at the end of the corridor! Great sized room, and stunning views across the city!
Bed was super comfy, nice and firm. Had a great sleep.
Thoroughly enjoyed the maxi bathtub and peppermint tea to unwind too!”