Playa del Carmen, Quintana Roo hotel rooms at the Viceroy Hotel Group

"Resort was beautiful! The cirque show with dinner was fabulous."

"It was absolute dream of a vacation stay! The best food, amenities for all ages, the parks and day trips made the experience even more memorable all while being emerged in out Mexican culture. And above everything, the best customer service from housekeeping staff, bartenders, food servers, lifeguards and kids club staff!!! We will be back soon, a family tradition has been established. Gracias Xcaret! "

"Good"

"Excellent room, amenities, all-inclusive food and service. Access to Xcaret parks. "

"Great resort ! Great staff! Highly recommend for families! Fun water park & beach access. "

"We booked for two nights with All inclusive package. Clean room, staff and service were great. Amenities and kids activities were enjoyed by our two children (8 and 4). Many pools to enjoy and drinks were great. Things to improve: -We felt lack of vegetarian or vegan food options on both nights that we stayed here. -They tried to pitch for time share as soon as we arrived when we were tired with 6 hr travel, with kids and no sleep! I wouldn’t do that to your guests- try the next day instead. Things to be aware of: - there was no beach area to enjoy. The water is too close to the hotel - with all inclusive package, you can train for scuba in the pools"

"Well stocked bar, beach front view, very friendly staff. Safe surrounding areas to go for a stroll. Great resort to stay at."

"Everyone was very friendly!!"

"Loved the activities and Santos at the Italian restaurant! "