Comfort Inn and Suites Portland Airport

Property class: 3

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Reviews

7.8 out of 10
Good
You can look forward to a free breakfast buffet, a garden, and dry cleaning/laundry services at Comfort Inn and Suites Portland Airport. For some rest and relaxation, visit the hot tub. Free in-room WiFi and a bar are available to all guests.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning

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About the neighborhood

Located in Northeast Portland, a neighborhood in Portland, Comfort Inn and Suites Portland Airport is near the airport and near a metro station. Hollywood Theater and Alberta Rose Theatre are cultural highlights, and some of the area's attractions include Oregon Zoo and Experiment PDX. Delta Park East and Oregon Museum of Science and Industry are also worth visiting. Visit our Portland travel guide
View more Inns in Portland
Map
5019 Ne 102nd Ave, Portland, OR, 97220

What's nearby

  • A shopping center with a sign for Cascade Station and a ULTA store.
    Cascade Station
    2 min drive - 1.7 km
  • A forested area with a stone structure, wooden benches, and a pathway leading to a central point.
    The Grotto
    2 min drive - 1.4 km
  • An aerial view of a city with a large stadium, solar panels, and surrounding buildings.
    Oregon Convention Center
    9 min drive - 13.9 km
  • The Moda Center with a clear sky, trees, and a pedestrian area.
    Moda Center
    10 min drive - 15.6 km
  • Mt Hood Community College - Maywood Park Campus
    6 min walk - 0.6 km

Getting around

  • Parkrose-Sumner Transit Center
    8 min walk
  • Portland Union Station
    19 min drive
  • Portland International Airport (PDX)
    9 min drive

Restaurants

  • El Pollo Chano
    10 min walk
  • 7-Eleven
    3 min drive
  • Dutch Bros Coffee
    3 min drive
  • Sandy O’s
    4 min walk
  • Pho Le Nguyen
    8 min walk

About this property

Comfort Inn and Suites Portland Airport

  • Inn located in Northeast Portland
  • At Comfort Inn and Suites Portland Airport, you can look forward to a free breakfast buffet, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
  • Other perks include:
    • An outdoor pool
    • Express check-out, express check-in, and an elevator
    • A computer station, a front-desk safe, and a TV in the lobby
    • Multilingual staff, free newspapers, and coffee/tea in the lobby
  • Room features
  • All 70 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free newspapers.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with free toiletries and hair dryers
    • 45-inch flat-screen TVs with cable channels
    • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Restaurants on site

  • Elmers Family Restaurant

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Comfort Inn and Suites Portland Airport have a pool?

Yes, this property has an outdoor pool.

Is Comfort Inn and Suites Portland Airport pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Comfort Inn and Suites Portland Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Comfort Inn and Suites Portland Airport?

Check-out is at noon.

Where is Comfort Inn and Suites Portland Airport located?

Located in Northeast Portland, this inn is 1.1 mi (1.7 km) from The Grotto and within 3 mi (5 km) of Cascade Station and Mall 205. Hollywood Theater and Alberta Street are also within 6 mi (10 km). Parkrose-Sumner Transit Center is 8 minutes by foot and Cascades Station is 28 minutes.

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Reviews

Comfort Inn and Suites Portland Airport Reviews

7.8

Good

8.4

Cleanliness

7.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 286 out of 969 reviews
Rating 8 - Good. 407 out of 969 reviews
Rating 6 - Okay. 180 out of 969 reviews
Rating 4 - Poor. 65 out of 969 reviews
Rating 2 - Terrible. 31 out of 969 reviews

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed which was disappointing and no prior information on the website. Also, they said complementary breakfast and they didn’t have anything. Plus it was loaded with homeless people and people on drugs. I was very scared of the location, there was no security. At night i kept seeing lights flash our room and people talking but we were the last room on the floor. Also, some homeless person was showering in the bathroom bu the lobby, made it seem like just anyone off the street can come in and roam the hotel. It was definitely an eye opener i will be staying further from this location next time.
Stayed 1 night in May 2021
Verified review

2/10 Terrible

Disliked: Staff & service
Good location. Decent area.
Stayed 4 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Portland international airport

Great location and the housekeepers are wonderful. If you're trying to get to the Portland international airport this is a very convenient location I'm also close to the transportation which would be a public transportation the bus and Max which will take you to the Portland international airport
Stayed 2 nights in Mar 2021
Verified review

6/10 Okay

Disliked: Cleanliness
There was an old blood stain in my room that they never cleaned up properly or painted over. Look like someone had gotten stabbed or something.
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Liked: Property conditions & facilities
I LIKED HOW IT WAS TELLING JOE. IT WEIRDD SHOWER HER
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and location

Great place and great staff
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean. It’s close to many major attractions while also being relatively cheap. Definitely recommend.
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place. Close to airport!😁

Great place. Close to airport
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
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Stayed 1 night in Mar 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Not great.

In a crappy part of town. Homeless man sleeping in his completely packed to the brim nasty car in the parking lot. No food anywhere nearby. Closest restaurant or fast food at least 7-10 minutes away. Bed and pillows were comfortable though. Room was clean.
Stayed 1 night in Jan 2021
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Nasty dirty rooms loud at night it was disgusting that mail
Stayed 3 nights in Jul 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

This will definitely be my first & last time staying there. The service from the get go was rude. The toilet needed to be replaced, the bed was dirty because we itched laying in it, & the doors were not opening w/ the keys. Hotel needs to work on service & quality!
Stayed 1 night in Jul 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The comfort inn suites had bed bugs and I had to throw away all my clothes and shoes and everything else I brought from Seattle I will never come out there again period and I’m still waiting on my money back
Stayed 2 nights in Jun 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room did not have a working a/c unit, the ice machines on both floors were broken, the area around the hotel is full of garbage, and we were locked out of the room because the door lock was not working, and had to wait 10 minutes for the front desk clerk to get back, and when he did he smelled like marijuana. Every time I needed something, even checking in to the hotel, the front desk clerk was no where to be found, happened 4 times
Stayed 1 night in Jun 2020
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No FNC

I don't care what the politics are of an area when they didn't have the Fox News Channel on their TV for some reason I am no longer golng stay at this location. This is going to be a policy of The Choice hotels system, them I will no longer be using choice hotels.
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Motel is a bit older but kept very clean. Friendly staff!
Stayed 2 nights in Jan 2020
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service

Dissapointed

I had called from Japan to make sure about their Airport Shuttle. The desk clerk informed me when I asked that it ran every 1/2 hour. He never told me that you needed to CALL them to get it. We waited in the cold for about 40 minutes and then an airport worked helped us and called. It then took a good 10-15 minutes before they arrived. To us this is Very bad Service. None of the info that I could find on the internet stated that you needed to call and neither did the Desk Clerk. It seems as though there has been a change of management at this hotel since we were there in April 2019. Everything has tended to go down hill. We love the location since it is very convenient to get around Portland by MAX and bus lines. We hope that there are improvements coming to this hotel. They also need to do some upgrades to improve the facilities. Everything seems to be getting run down. The Housekeeping Staff is GREAT and always helpful. Jus tmaybe it there was a total change in management and repairs made, then more people would be pleased.
Stayed 6 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Breakfast was great,but maybe start later,7-10 AM, instead of 6-9 AM. Liked that checkout was at noon,instead of 11 AM.more time to eat and pack up.will definitely come back,in fact, staying at the Comfort Inn in Clackamas at the end of December 👍👍
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
airport shuttle service was prompt and. coffee too
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
There needs to be bottled water in room and makeup remover ty other than that it was a beer nice room
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Exhaust fan not working. Microwave not working properly.
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and very comfortable suite! Great value!!
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little old and worn looking but it was clean and had everything we needed
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty and had a bad smell. The train that passed by throughout the night didn't help at all.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my room. The price was so reasonable so I wasn’t sure what to expect but the room was very clean and quiet which are the.two most important things. Free breakfast in the morning was an added plus. Oh and wonderful food and service for dinner at the Elmers next door! Happy I stayed here!
Stayed 1 night in Oct 2019