포트리스, 레드루스의 스파가 있는 리조트 및 호텔

“A beautiful hotel in an incredible location, with lovely spa facilities that are worth a visit. The staff were friendly and welcoming throughout our stay. That said, for a hotel of this calibre, we did notice a few areas where the experience fell short of expectations. Small touches — like having the tea tray refreshed without needing to ask — are the kind of details that elevate a stay, and we found ourselves having to prompt for these. Breakfast was enjoyable, though it’s worth being aware of...

“We had a very disappointing stay at this hotel and have yet to hear back from a Manager regarding the numerous complaints we had with the service experienced. To begin with, I will note the positives: Clean room Friendly staff Beautiful views Now the negatives: Upon checking into our room at 7pm (following a telephone conversation had earlier in the morning regarding our children and dog joining us) we discovered that the extra beds were not in our room ready for our children to sleep on....

“I've traveled more than 20 countries and of course stayed many hotels. However, this hotel was the best for our family in terms of services. They had separated restaurants for family and adults (only) so that kids can have more freedom. In front of hotel, there are very well equipped playground for kids as well. Staff members were kind and they booked tours for us as well. Swimming pool and indoor spa are free; but, you should pay extra for outdoor spa. We will definitely come back to...

“A beautiful place, delicious breakfast though items were missing like bowls, spoons, milk, beans, sausages. We thought about going to get the milk for them. Disappointingly the steam room was out of order. Sadly, they no longer serve dinner but do offer small plates. The staff are fab, though one very noisy waitress at breakfast bashes things as she clears up. There’s a fire to warm you on chilly evenings. Enjoyed the games on offer with our nightcap. Suggestion: A gutter around the pool would...

“Everything was excellet except low pressure shower.”