โI made a reservation 8 nights. Between staying, I realized clogged bathtub drain. The hotel changed the room. It was nice. This is a hotel for one day stay.
After check-out, the hotel fee was charged twice. 8 days have passed since check-out, but the problem has not been resolved.
Please cancel the double-charged fee.โ
โIt was a enjoyable stay
The only thing I did not like was, we had our two cats with us and the hotel required us to follow the one person had to be the room with our cats at all times. We were in Lacey looking to buy a home and putting the cat item plus the cats in our car to look at homes was a major problem. When we wanted to go out to eat we had to take the cats with us.โ
โI like the consistency of Hilton hotels as I know what to expect and staff is always friendly. I also like the walk-in showers with a low step and the roominess of it.โ
โComplimentary breakfast was wonderful, the room and hotel were nice and well kept- the only complaint would be the parking, as there seems to be limited spaces available โ
โOur stay was amazing the staff was excellent made our stay great i always book with them the room was clean and all appliances worked for us we had to have a fridge and microwave for the grandsons we couldn't figure out the television and called front desk maintenance was up there within 5 minutes and got cartoons on for the grandsons we look forward to coming back next year thank you for making our stay great only wish i could give you all more than 5 stars see you all next year ๐ โ
