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El Sueño Hotel & Spa

Property class: 4

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Zócalo de Puebla is located near El Sueño Hotel & Spa, which provides a rooftop terrace, a library, and dry cleaning/laundry services. Indulge in a massage, a detox wrap, and a facial at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a hot tub.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is ₩98,415
₩117,113 total
includes taxes & fees
Aug 31 - Sep 1

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed

A bedroom with a red headboard, a bed with white bedding, a nightstand with a lamp, and a window with curtains.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A four-poster bed with a wooden frame and white bedding, a ceiling fan, and a red accent wall.

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite

A modern hotel room with a bed, a small desk, a chair, and an orange sofa.

Master Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Plus

A bedroom with a canopy bed, a chandelier, a large floral painting, and a wooden cabinet.

Standard Plus

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a red accent wall, a ceiling fan, and a television.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR KING BED

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Located in Puebla, El Sueño Hotel & Spa is in the city center. Teleferico de Puebla and SKY Bridge Puebla are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Angelopolis Commercial Center and Callejon del Sapo. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. Visit our Puebla travel guide
Map
9 Oriente No. 12 Centro Histórico, Puebla, PUE, 72500

What's nearby

  • A nighttime plaza with people sitting on benches, trees, and illuminated buildings.
    Zócalo de Puebla
    2 min walk - 0.2 km
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    2 min walk - 0.2 km
  • A colorful street lined with potted plants and people walking.
    Los Sapos Bazaar
    5 min walk - 0.5 km
  • A cobblestone street with a large cross monument, shops, and traditional textiles.
    El Parian Market
    8 min walk - 0.8 km
  • Puebla Convention Center
    12 min walk - 1.0 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    8 min drive
  • Puebla Intl. Airport (PBC)
    43 min drive

Restaurants

  • Puebla La Churreria
    3 min walk
  • El Mural de los Poblanos
    3 min walk
  • El Guero Marinero
    2 min walk
  • Tortas y Tamales Teresita
    3 min walk
  • Nevados Don Hermilo
    2 min walk

About this property

El Sueño Hotel & Spa

  • Upscale boutique hotel in the city center
  • Near Zócalo de Puebla, El Sueño Hotel & Spa provides a rooftop terrace, a library, and dry cleaning/laundry services. Indulge in a massage, a detox wrap, and a facial at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a bar and a hot tub, guests can connect to free in-room WiFi.
  • Other perks include:
    • An indoor pool
    • Free self parking and valet parking
    • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge), and a 24-hour front desk
    • A banquet hall, multilingual staff, and tour/ticket assistance
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at El Sueño Hotel & Spa include perks such as air conditioning, as well as amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Free toiletries and hair dryers
    • LCD TVs with cable channels
    • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 350 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Tentacion
  • Salon Frenesi

Things to do

  • Full-service spa
  • Indoor pool
  • Library

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2002

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 700
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: MXN 700

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 480 per vehicle
  • Pet fee: MXN 350 per pet, per night
  • Early check-in fee: MXN 700 (subject to availability)
  • Late check-out fee: MXN 700 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 131341

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does El Sueño Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at El Sueño Hotel & Spa?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at El Sueño Hotel & Spa on Aug 31, 2026 start from ₩98,415, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Sueño Hotel & Spa pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 350 per pet, per night.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at El Sueño Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 700 (subject to availability).

What time is check-out at El Sueño Hotel & Spa?

Check-out is at 11:00 AM. Late check-out is available for MXN 700 (subject to availability).

Does El Sueño Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 480 per vehicle applies.

Where is El Sueño Hotel & Spa located?

Located in Puebla Historic Center, this spa hotel is within a 10-minute walk of Amparo Museum and Zócalo de Puebla. Palafoxiana Library and Puebla Cathedral are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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