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The room was modern, minimalist and clean. Great staff as my first flight scheduled for an 11:00am departure was canceled without advance notice so I was able to quickly book a new flight for 10/31. I eventually landed in Newark at 11:30pm. I spent my entire birthday in the airport but the relief was being welcomed by the overnight associate with a bun and glasses. He checked me in quickly and I went to my clean room and walked to Joe's to get the perfect birthday meal. I also was able to get a late checkout for the Monday after the marathon and the African-American woman with long brown hair was very accommodating and pleasant. 5-star trip all around. Thanks so much! DDIII

The room was in good condition and the staff was courteous when available. I didn’t like the fact that staff was sparse and all the fees that were connected to checking in amenities etc. those are the things that will prevent me from using public again.

The room was super clean great bar in the lobby Joel and And Antonio was awsome.

No help when we arrived to unload the car. We had to unload and go to reception leaving th car unattended. We had to ask 3 times throughout the day to receive a water kettle. We only got it in the evening after we came back and called for a 3rd time. Shower pressure was a joke with only a trickle of water. This was our 3rd time stay at this hotel and were disappointed in what is otherwise an excellent hotel

Overall it’s pretty great! Perfect place to stay and explore NYC.