“My husband and I arrived at Brooklyn house on Friday 24the July. We had approx 2.5hrs drive. There was no one on reception to check us in at approx 6pm. After ringing bell twice I finally tracked Maxine down who came to check us in. No eye contact was made between Maxine and my husband just me and she seemed quite 'cold'. She showed us to our room after going through everything and also asked what time we would like breakfast the following morning. We got to breakfast at 9am and again...
“We booked a hotel rather than a just an apartment or room as we were expecting a serviced hotel as a treat and paid accordingly. There is no reception, no bar and no catering other than at the neighbouring property, just a 4 digit number supposedly to open the front door and room, it didn’t allow access to the room, which caused some anxiety. Fortunately someone answered the out of hours emergency number and was able to give us another pass code. The room was not serviced, nor were the tea/...
“Hotel Review
The hotel’s location is excellent, very close to the beach and train station. The room was also a good size and comfortable enough for two adults and two children.
Unfortunately, the cleanliness was very disappointing. The carpet had a strong, unpleasant smell, and the curtains were extremely dirty and clearly in need of cleaning.
The biggest disappointment, however, was the lack of basic facilities. In the 21st century, it is difficult to understand why there is no fridge in the...
“비수기를이용 60파운드 정도에 시뷰 발코니룸을 예약. 도착해서 시뷰 발코니룸을 받기는 했는데 홈페이지 사진과는 전~혀 다를 좀 후진 방을줌. 컴플레인을 걸었더니 4층 발코니뷰 방은 다 차서 2층에 발코니 방을 줬다는데.... 발코니 옆에선 로비천장 공사중이고 앞 바다는 건물에 가려서 잘 보이지 않고, 방과 욕실도 사진보다 작았음.
밤에 나가서 불켜진곳을 확인해보니 4층에 빈방도 있는 듯 했음. 뭔가 차별 냄세가 나기는 했으나 하루 있는거라 그냥 넘어감.
시설, 위치는 가격대비 나쁘지 않았으나 다시 방문할지는....”
“We wanted a hotel that is near the beach, affordable and also with easy access to town centre. Unfortunately this hotel is extremely run down. I heard that some of the executive suites have been remodelled (only rooms with aircon!) but the standard room we stayed in was in a terrible condition. Wallpaper on the walls and ceiling were peeling off, mold on all silicons in the bathroom and the shower head was orange from build up.
We had an unfortunate timing as another room had left their water...
“We stayed for a weekend in August. Height of summer so we get it's busy but also really expensive for what you get. The hotel has been refreshed more than most in the area so feels modern throughout except the bathrooms which feel very tired, didn't even bother to give us shower gel and had dents in the door. Very busy arrival but it's really unforgivable to give someone a key to a room where there's already people in it. We walked into an occupied room full of open suitcases, but no guests....
“We only meet the reception staff and he was very nice and pleasant to speak to and he was very helpful. Unfortunately on entering our room there was no electric which was rectified immediately. The room was not clean, there was a hairbrush left beside the bed, dust everywhere and inside wardrobe, kettle had black bits in, mirrors were smeared, toilet was ok but toilet brush was covered in toilet paper, the headboard was not attached to bed, water pressure was very poor unable to have shower and...
“Bei der Ankunft war überhaupt keine Bettwäsche und keine Handtücher im Zimmer. Dann ging in runter, aber das personal im Rezeption arbeitet nur fürs Wohnheim und hat nichts mit der kurzfristigen Vermietung über Booking was zu tun. Sie haben mir aber geholfen den zuständigen Housekeeper zu erreichen, weil die Nummer von der Firma nicht abgehoben wurde. Nach einer Zeit hab ich dann ein neues Zimmer mit Bettwäsche und Handtücher bekommen, aber es hat dann noch Klopapier gefehlt und das Zimmer war...