Travelers find comfort at Hacienda Santa Barbara, near Josefa Ortiz de Domínguez Auditorium. This upscale aparthotel offers practical in-room WiFi and a 24-hour front desk for assistance.
Querétaro is home to Hacienda Santa Barbara. HILVANA Shoe & Fashion Outlet and Galerías Querétaro Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cerro de Las Campanas National Park and El Cimatario National Park. Looking to enjoy an event or a game while in town? See what's happening at Plaza Santa Maria Bullring or Josefa Ortiz de Domínguez Auditorium. Visit our Querétaro travel guide
105 Hacienda Sta. Barbara El Jacal, Querétaro, QUE, 76186
What's nearby
Querétaro General Hospital
12 min walk - 1.0 km
Plaza Santa Maria Bullring
14 min walk - 1.2 km
HILVANA Shoe & Fashion Outlet
15 min walk - 1.3 km
Galerías Querétaro Shopping Center
15 min walk - 1.3 km
Acueducto & Mirador
5 min drive - 4.6 km
Getting around
Queretaro Intl. Airport (QRO)
39 min drive
Restaurants
Toki Sushi Qro
5 min walk
Santa Fortuna
5 min walk
boba & drink
4 min walk
Hamburguerzo
3 min walk
Blume Café
6 min walk
About this property
Hacienda Santa Barbara
This smoke-free aparthotel features concierge services and a 24-hour front desk. Each apartment offers comforts like a memory foam bed and Egyptian cotton sheets, plus free WiFi and a Smart TV with digital channels. Added amenities include Netflix, a microwave, and a minibar. Housekeeping is available on request.
Hacienda Santa Barbara offers 15 accommodations with minibars and irons/ironing boards. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch Smart televisions come with satellite channels and Netflix.
Bathrooms include bathtubs or showers and complimentary toiletries. This Querétaro aparthotel provides complimentary wireless Internet access. Housekeeping is provided on request.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Mosquito nets
Outdoor lighting
Security system
Fire extinguisher
General
15 units
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet deposit: MXN 150 per stay
Service animals are exempt from fees
Housekeeping fee: MXN 200 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
We should mention
This property does not have elevators
Property is also known as
Hacienda Santa Barbara Querétaro
Hacienda Santa Barbara Aparthotel
Hacienda Santa Barbara Aparthotel Querétaro
Frequently asked questions
Is Hacienda Santa Barbara pet-friendly?
Yes, cats and dogs are allowed at this property. There's a deposit of MXN 150 per stay. Service animals are exempt from fees.
How much is parking?
There is free parking nearby.
What time is check-in at Hacienda Santa Barbara?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hacienda Santa Barbara?
Check-out is at 11:00 AM.
Where is Hacienda Santa Barbara located?
Situated in Querétaro, this aparthotel is within 1 mi (2 km) of Querétaro General Hospital, Plaza Santa Maria Bullring, and HILVANA Shoe & Fashion Outlet. Galerías Querétaro Shopping Center and Parque Canino Omar Herrera are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hacienda Santa Barbara Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
9.2
Property conditions & facilities
Rating 10 - Excellent. 187 out of 304 reviews
10 - Excellent
187
Rating 8 - Good. 78 out of 304 reviews
8 - Good
78
Rating 6 - Okay. 21 out of 304 reviews
6 - Okay
21
Rating 4 - Poor. 9 out of 304 reviews
4 - Poor
9
Rating 2 - Terrible. 9 out of 304 reviews
2 - Terrible
9
Reviews
10/10 Excellent
Giovanni
Mar 5, 2024
Liked: Cleanliness, property conditions & facilities, communication
Beautiful place, I loved it. Affordable, clean, safe, and close to everything.
Giovanni
Stayed 1 night in Feb 2024
6/10 Okay
Fernando
Dec 28, 2024
Disliked: Amenities, communication
While there were some positive aspects to my stay, there were a few significant drawbacks that impacted my overall impression.
On the positive side, the property was quiet and, generally clean. However, I was disappointed to find that the ventilator in the ceiling was not properly cleaned, which detracted from the overall cleanliness of the room.
Another issue I encountered was that the hotel charged for toilet paper. In my opinion, this is a basic necessity that should be included without limitation.
Additionally, there was no hot water available for two of the four days I stayed. This was quite inconvenient and affected my comfort during the stay.
Lastly, I felt misled by the fact that maid services were only included once every seven nights. This information was not clearly advertised in the room descriptions on the reservation platforms. I believe this should be clearly stated to manage guests' expectations.
Overall, while there were some positives, these issues prevented me from having a completely satisfactory stay. With a few improvements, this hotel has the potential to offer a much better experience.
Fernando
Stayed 4 nights in Dec 2024
10/10 Excellent
Nery
Feb 16, 2025
Liked: Amenities
Todo excelente
Nery
Stayed 1 night in Feb 2025
10/10 Excellent
JA HYUN
Mar 6, 2025
Liked: Cleanliness, room comfort, communication
Everything was good except that Wifi didn't offer out of Mexico web service. The counter was kind.
JA HYUN
Stayed 1 night in Feb 2025
8/10 Good
Pamela
Jun 10, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good option
Pamela
Stayed 2 nights in Jun 2024
6/10 Okay
Maria Angelica
Aug 17, 2025
Disliked: Property conditions & facilities
Main complaint was that this was listed as having A/C and it did not. It was extremely unbearable to sleep as it was muggy at night. We asked for another box fan to assist. The only reason we stayed was we loved the walkable location. I would only return if they add real A/C's to units. The price was good and we knew we would pay more since we would encounter weekend rates, so we decided to wait it out but it did not cool down.
Maria Angelica
Stayed 7 nights in Aug 2025
8/10 Good
Renier
May 20, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
New facility, good value. However too hot temperature inside rooms. And the apartment policy does not allow you to bring beers to your place. In addition $ 500 Pesos deposit.
Renier
Stayed 2 nights in May 2024
10/10 Excellent
James
Dec 2, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room cleaning not done in four days.
James
Stayed 3 nights in Nov 2024
8/10 Good
CHRISTOFFER
May 26, 2024
Liked: Cleanliness, communication
N/a
CHRISTOFFER
Stayed 1 night in May 2024
6/10 Okay
Guenther
Sep 17, 2024
Liked: Property conditions & facilities, communication
Disliked: Cleanliness
Bed covers were either dirty or stained. Shower temperature was not steady and required constant adjustment otherwise one could get burned. Staff did not enforce the 10pm quiet time requirement. Parking is not enclosed and is very limited.
Great Quick hotel, not the most luxurious but its a great cheap option for a quick trip
Angel Eduardo
Stayed 1 night in Feb 2026
8/10 Good
GABRIEL IGOR HERNANDEZ
Feb 26, 2026
Liked: Cleanliness, property conditions & facilities, communication
lugar facil de llegar y suficiente para pasar una noche
GABRIEL IGOR HERNANDEZ
Stayed 1 night in Feb 2026
10/10 Excellent
Luis Eduardo
Feb 15, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente estancia para descansar y excelente trato por ser Pet friendly
Luis Eduardo
Stayed 1 night in Jan 2026
10/10 Excellent
Myrna
Feb 10, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente servicio siempre
Myrna
Stayed 1 night in Dec 2025
8/10 Good
Oscar Alejandro
Feb 10, 2026
Liked: Cleanliness, property conditions & facilities, communication
Buen precio
Oscar Alejandro
Stayed 1 night in Feb 2026
10/10 Excellent
Angel Eduardo
Jan 26, 2026
Liked: Cleanliness, property conditions & facilities, communication
Buenos cuartos, buen servício, cerca de nuestro trabajo
Angel Eduardo
Stayed 2 nights in Jan 2026
8/10 Good
Michelle
Jan 13, 2026
Liked: Cleanliness, property conditions & facilities, communication
Es un buen lugar, limpio y cómodo para las personas que buscamos un espacio para descansar después de una visita de trabajo
Michelle
Stayed 1 night in Jan 2026
10/10 Excellent
Cintya Margarita
Jan 9, 2026
Liked: Cleanliness, property conditions & facilities, communication
Tiendas muy accesibles, siempre está muy limpio
Cintya Margarita
Stayed 1 night in Dec 2025
10/10 Excellent
Brandon
Jan 3, 2026
Liked: Cleanliness, property conditions & facilities, communication
Excelente estancia y habitación.
Brandon
Stayed 2 nights in Dec 2025
8/10 Good
Luis Ismael
Dec 24, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
En general todo muy bien.
Luis Ismael
Stayed 1 night in Dec 2025
10/10 Excellent
Olga América
Dec 23, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente ubicación, los alrededores tienen lo básico y hay buenos lugares para comer, me hubiera gustado saber que a la entrada me pedirían un depósito de 500 en efectivo, la habitación limpia, cómoda y amplia, si había agua caliente, el estacionamiento es fuera del lugar pero tiene cámaras, lo demás excelente, gran atención del recepcionista Rosale, me volvería a hospedar.
Olga América
Stayed 1 night in Dec 2025
8/10 Good
Angel
Dec 16, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitacion es buena, solo que le falta un poco mas de luz
Angel
Stayed 2 nights in Dec 2025
8/10 Good
Patricia
Dec 6, 2025
Liked: Cleanliness, property conditions & facilities, communication
La habitacion muy comoda y practica pero deberian informar del dinero de deposito ademas que el resepcionista es muy especialito fuera de eso todo muy bien