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Holiday Inn Queretaro Zona Diamante by IHG

3.5 star property
Travelers enjoy global cuisine at the Stellaris restaurant before relaxing with drinks from the poolside bar, with comfortable loungers just steps away

Choose dates to view prices

Located in Queretaro's business district, Holiday Inn Queretaro Zona Diamante offers a retreat with international dishes at Stellaris, a poolside bar, and a garden. Enjoy free WiFi in all rooms and excellent service from multilingual staff, consistently earning positive reviews.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is ₩187,038
₩223,510 total
includes taxes & fees
May 29 - May 30

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About this property

Holiday Inn Queretaro Zona Diamante by IHG

  • Hotel near Aqueduct of Santiago de Querétaro
  • Consider a stay at Holiday Inn Queretaro Zona Diamante by IHG and take advantage of a terrace, a garden, and dry cleaning/laundry services. The on-site international cuisine restaurant, Stellaris, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
  • Other perks include:
    • Free self parking
    • Buffet breakfast (surcharge), airport drop-off service (surcharge), and smoke-free premises
    • 8 meeting rooms, luggage storage, and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 148 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
  • More amenities include:
    • Free infant beds and free extra beds
    • Bathrooms with shower/tub combinations and hair dryers
    • Flat-screen TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 335 to 395 per person
  • Airport shuttle fee: MXN 765 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Queretaro Zona Diamante by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Queretaro Zona Diamante by IHG?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Queretaro Zona Diamante by IHG on May 29, 2026 start from ₩187,038, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Queretaro Zona Diamante by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Queretaro Zona Diamante by IHG?

Check-out is at 1 PM.

Does Holiday Inn Queretaro Zona Diamante by IHG provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 7:00 PM–10:30 PM on request. A fee of MXN 765 per vehicle applies.

Where is Holiday Inn Queretaro Zona Diamante by IHG located?

Situated near the airport, this hotel is within 1 mi (2 km) of Plaza Boulevares Shopping Mall, Plaza del Parque Shopping Mall, and Queretaro 2000 Park. Marista University of Querétaro and Franciscan Missions are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 623 out of 1002 reviews
Rating 8 - Good. 257 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

Reviews

Verified

8/10 Good

Alma E Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very comfortable rooms with all necessary amenities. Delicious food at the main restaurant. Excellent breakfast buffet.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Carlos

Great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

BERTHA

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and excellent breakfast buffet.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing staff!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

liwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the airport, nice clean
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Gorgeous view of the city from my room. I absolutely loved it!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nayelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This staff was amazing and very attentive.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and Staff was very helpful
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. First time in Queretaro. Location is great. Friendly and excellent staff.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool and the soundproofed room. Not the best area to walk but otherwise good.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Queretaro!

Our stay at Holiday Inn Queretaro Zona Diamante was absolutely incredible. The whole hotel was extremely clean, the rooms very comfortable and the staff were excellent and helpful. The city views were amazing and the recently renovated pool was so relaxing and perfect.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, and amenities,are excellent! Keep up the good work!
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice and spacious room with a beautiful view of the city. We would definitely stay here again with no hesitation!
Stayed 1 night in Sep 2023
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as described. Extremely friendly staff.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the city!
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
They had great customer service. So friendly and helpful.
Stayed 9 nights in Apr 2025
Verified

10/10 Excellent

Ignacio

Great service.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Addy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very welcoming and customer service is second to none. The property is off a very busy road which can get noisy. AC was the only negative, it struggled to stay at 73 degrees, so it felt too warm at night. Otherwise, excellent place to stay. Great for families.
Stayed 14 nights in Jul 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We experienced a nice 1 day stay. Property and rooms are very nice, quiet and close to malls, etc. The 24 hour front desk staff was extremely nice, spoke English and setup up a 3AM taxi pickup shuttle to the airport for us. Airport was 30 min away with no traffic this time of the morning. We would definitely stay here again.
Stayed 1 night in May 2024
Verified

8/10 Good

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the shuttle transportation service. It’s best to ask the front desk to schedule transportation to airport.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Food was good. Service was good, only a little English spoken, but they tried hard. Very far from queretaro airport QRO. The hotel coordinated with a taxi driver who unfortunately coughed and sniffled most of the way. Two days later, we were sick with a cold. He should have worn a mask.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Todd

Liked: Staff & service, property conditions & facilities
I like the nice view of the property. What I dint like was there was no shuttle to and from the airport as describe on their website. It was two times they only went so they sucker you into staying at the place so ended up needing a cab both ways.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with great service.

It was a very good stay. I just want to highlight 2 aspects: the best thing about this hotel is the service of most of the staff. They were amazing! However Miguel in the reception was the exception. He was cold, he didn't offer to open a voucher for expenses that I needed to do afterwards, was professional but just doing the minimum. On the other hand, someone outstanding was Filiberto the Concierge. What a pleasure interacting with him!!! He was attentive and proactive... I can't say enough of him.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Oct 2025