Raccoon Key, Key West hotel rooms at the Best Western

"This resort is in serious need of updating. The grout along the bottom of the tub was grossly discolored and cracked. The private " beach: is a strip of sand over rock leading to a ledge of rocky access to the water. When room cleaning was requested, no new sheets, no sweeping the floor. Breakfast offerings never varied. No phone. Inadequate room lighting. No TV channel guide. No recycling options. Would have appreciated a coffee maker, a microwave. No airport shuttle. We expected more for $500/day."

"Everything about this hotel is awesome"

"Booked a twin queen bed suite for this stay and was told it was a garden view only to discover it was a view of the parking lot. Then there was a significant water leak which flooded our room while we were out for a walk and soaked our suitcases. The repair man came while we were having dinner, however, when we returned the leak was starting to pool water in our room again. The hotel offered to switch us to a standard room and a $200 refund which I felt was rich when we had booked a suite. We weren’t interested, so thankfully Expedia issued a full refund and we drove back to Miami late that evening. "

"It was great! The location was good - could walk across the street to the beach. And the shuttle service was awesome - took us to and from the airport and to and from downtown! The room was cute and the restaurant was a little pricey but easy and all foods the kids liked 😊"

"TV broken, no bedding for hide a bed, did not respond to 2 messages asking for them to fix it."

"A special thanks to the Manager Jose for his attention for the special wishes for a birthday celebration. This is very much appreciated. Also, thank you to the ladies at the front reception for some complimentary needs."

"The beach was perfect except when a wedding was going on it was limited and no warnings for this. There was only 1 waitress fir beach and pool orders. Also waitress didnt even knowledge us over 10 when we tried to go for breakfast so we left . The culture is wonderful except wasnt informed roosters would wake u at 4am so earplugs would have been nice . Other than that It was beautiful and enjoyable"

"This is a lovely, well maintained property. The views are great and the grounds are quite nice. Note that there is no direct beach/ocean access - there's a busy road between the water and the resort. Also - it is right next to the airport, we easily walked from the resort to the airport when we left. So, it can be quite loud when planes are coming and going. Be prepared to rent a car or incur lots of rideshare/taxi fees if you want to spend time in Old Town, it's a 15 minute drive to Duval Street, Southernmost, Hemingway House, etc. There are no nearby shops so if you plan to use the kitchen, include a stop at the grocery store. The only onsite restaurant is the poolside casual bar which has some food options. It was fine for snacks. There is nothing, besides the aiport, in easy walking distance. "

"All was great "